{"id":196,"date":"2021-10-11T04:00:00","date_gmt":"2021-10-10T20:00:00","guid":{"rendered":"http:\/\/blog.cloud500.net\/?p=196"},"modified":"2023-09-14T10:45:08","modified_gmt":"2023-09-14T02:45:08","slug":"saas-%e5%85%ac%e5%8f%b8%e5%88%9b%e5%a7%8b%e4%ba%ba%e5%ae%b9%e6%98%93%e7%8a%af%e9%94%99%e7%9a%84-6-%e4%b8%aa%e6%a0%b8%e5%bf%83%e6%8c%87%e6%a0%87","status":"publish","type":"post","link":"http:\/\/blog.cloud500.ai\/?p=196","title":{"rendered":"SaaS \u516c\u53f8\u521b\u59cb\u4eba\u5bb9\u6613\u72af\u9519\u7684 6 \u4e2a\u6838\u5fc3\u6307\u6807"},"content":{"rendered":"\n\n<div class=\"rich_media_content js_underline_content&#10;                       \" id=\"js_content\" style=\"\">\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\" data-mpa-powered-by=\"yiban.io\">\n    <span style=\"text-align: left;font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;font-size: 14px;\">SaaS \u7684\u8861\u91cf\u6307\u6807\u53ef\u80fd\u8fdc\u6bd4\u4eba\u4eec\u60f3\u8c61\u7684\u8fd8\u8981\u590d\u6742\u3002\u5982\u679c\u4e00\u90e8\u5206\u6536\u5165\u4e0d\u518d\u6709\u4e86\uff0c\u600e\u4e48\u529e\uff1f\u5982\u679c\u5ba2\u6237\u4ed8\u94b1\u4e86\uff0c\u4f46\u4ea7\u54c1\u5374\u4ece\u672a\u8fdb\u884c\u4ea4\u4ed8\uff0c\u600e\u4e48\u529e\uff1f\u5982\u679c\u67d0\u4e2a\u5ba2\u6237\u6d41\u5931\u4e86\uff0c\u4f46\u5374\u7b7e\u4e86\u5e74\u5ea6\u5408\u540c\uff0c\u600e\u4e48\u529e\uff1f\u8fd9\u4e9b\u4f1a\u662f\u6211\u4eec NPS \u7684\u4e00\u4e2a\u5c0f\u63d2\u66f2\u5417\uff1f<\/span>\n  <\/p>\n  <p style=\"text-align: center;margin: 15px 8px;line-height: 1.75em;\">\n    <img decoding=\"async\" class=\"rich_pages wxw-img js_insertlocalimg\" data-ratio=\"0.73515625\" data-s=\"300,640\" src=\"http:\/\/blog.cloud500.ai\/wp-content\/uploads\/2021\/10\/5u6fdfxjyz.png\" data-type=\"png\" data-w=\"1280\" style=\"\"\/>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">1.\u00a0<span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;\">ARR = 12*MRR\u3002ARR \u548c MRR \u5e76\u4e0d\u662f\u771f\u6b63\u7684 GAAP \u6307\u6807\uff0cMRR \u662f\u6307\u5f53\u6708\u7ecf\u5e38\u6027\u6536\u5165\uff0cARR \u662f\u5bf9\u672a\u6765 12 \u4e2a\u6708\u7684\u9884\u6d4b\uff0c\u56e0\u6b64ARR \u662f MRR \u7684 12 \u500d\u3002\u5982\u679c\u5f00\u59cb\u8fdb\u884c\u7edf\u8ba1\uff0c\u4f46\u5374\u672a\u5c06\u67d0\u4e9b\u5ba2\u6237\u8ba1\u7b97\u5728\u5185\uff08\u5982 ARR \u6216 MRR\uff09\uff0c\u8fd9\u4f1a\u8ba9\u4eba\u611f\u5230\u56f0\u60d1\u3002<\/span><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">\u786e\u4fdd ARR = 12 * MRR\u3002<br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;font-size: 14px;\">\u6700\u4e0d\u6d4e\u7684\u60c5\u51b5\u4e0b\uff0c\u53ef\u4ee5\u5c06\u5f53\u6708\u7684GAAP \u6536\u5165\u7b97\u4f5c\u4e3a MRR\uff0c\u7136\u540e\u4e58\u4ee5 12 \u4f5c\u4e3a ARR\u3002<br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">2.\u00a0<span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;\">\u6ca1\u6709\u6240\u8c13\u7684\u201cBurn Rate\u201d\u3002\u867d\u7136\u8fd9\u542c\u8d77\u6765\u6bd4\u8f83\u5c11\u89c1\uff0c\u4f46\u4e8b\u5b9e\u5e76\u975e\u5982\u6b64\u3002\u201cBurn Rate\u201d\u662f\u53e6\u4e00\u4e2a\u975e GAPP \u4f46\u5f88\u91cd\u8981\u7684 SaaS \u8861\u91cf\u6307\u6807\u3002\u5b83\u80fd\u51c6\u786e\u5730\u53cd\u6620\u51fa\u6709\u591a\u5c11\u73b0\u91d1\u6d41\u51fa\u3002\u56e0\u6b64\uff0c\u5b83\u5e94\u8be5\u662f\u51c0\u6536\u5165\uff0c\u800c\u4e0d\u662f\u6bdb\u6536\u5165\uff0c\u5e94\u8be5\u7edf\u8ba1\u7684\u662f\uff1a<\/span><\/span>\n  <\/p>\n  <ul class=\"list-paddingleft-2\" style=\"list-style-type: disc;margin-left: 8px;margin-right: 8px;\">\n    <li style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">\n      <p style=\"text-align: justify;margin-top: 15px;margin-bottom: 15px;line-height: 1.75em;\">\n        <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">\u672c\u6708 \/ \u671f\u95f4\u6536\u5230\u7684\u73b0\u91d1\u603b\u989d\uff1b<\/span>\n      <\/p>\n    <\/li>\n    <li style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">\n      <p style=\"text-align: justify;margin-top: 15px;margin-bottom: 15px;line-height: 1.75em;\">\n        <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;line-height: 150%;\">\u672c\u6708 \/ \u671f\u95f4\u6d41\u51fa\u7684\u73b0\u91d1\u603b\u989d\uff1b<\/span>\n      <\/p>\n    <\/li>\n    <li style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">\n      <p style=\"text-align: justify;margin-top: 15px;margin-bottom: 15px;line-height: 1.75em;\">\n        <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">\u51c0\u6d88\u8017\uff08\u6536\u5230\u7684\u73b0\u91d1\u51cf\u53bb\u652f\u51fa\u7684\u73b0\u91d1\uff09<\/span>\n      <\/p>\n    <\/li>\n  <\/ul>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">\n      <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;\">\u7b80\u5355\u6765\u8bf4\uff0c<\/span>\n      <strong>\n        <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;\">\u201c<\/span>\n      <\/strong>\n      <strong>\n        <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;\">Burn Rate<\/span>\n      <\/strong>\n      <strong>\n        <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;\">\u201d\u5e94\u8be5<\/span>\n      <\/strong>\n      <strong>\n        <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;\">\u4e0e<\/span>\n      <\/strong>\n      <strong>\n        <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;\">\u4e0a\u6708<\/span>\n      <\/strong>\n      <strong>\n        <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;\">\u516c\u53f8<\/span>\n      <\/strong>\n      <strong>\n        <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;\">\u94f6\u884c\u8d26\u6237\u51cf\u5c11\u7684\u91d1\u989d\u4e00\u81f4\u3002<\/span>\n      <\/strong>\n      <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;\">\u751a\u81f3\u53ef\u4ee5\u5728\u516c\u53f8\u7684\u8463\u4e8b\u4f1a\u6587\u4ef6\u4e2d\u9644\u5e26\u4e00\u4efd\u94f6\u884c\u5bf9\u8d26\u5355\u7684\u526f\u672c\u3002<\/span>\n      <br\/>\n    <\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;line-height: 150%;\">\u8bb8\u591a\u521b\u59cb\u4eba\u4f1a\u5c06\u4e0a\u8ff0\u7b2c\u4e8c\u6761\u79f0\u4e3a\u201cGross Burn Rate\u201d\uff0c\u6216\u8005\u5c06\u603b\u8fd0\u8425\u8d39\u7528\u4e0e\u201cGross Burn Rate\u201d\u6df7\u6dc6\uff0c\u8fd9\u4e5f\u4f1a\u8ba9\u4eba\u611f\u5230\u56f0\u60d1\u3002<br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;line-height: 150%;\">Burn Rate \u6307\u660e\u7684\u662f\uff1a\u516c\u53f8\u8d26\u4e0a\u8fd8\u6709\u591a\u5c11\u73b0\u91d1\uff0c\u8fd8\u53ef\u4ee5\u7ef4\u6301\u591a\u5c11\u65f6\u95f4\u3002\u5e76\u4e0e\u96f6\u73b0\u91d1\u65e5\u5339\u914d\uff08Zero Cash Date\uff09\uff0c\u56e0\u4e3a\u6240\u6709\u6295\u8d44\u8005\u90fd\u5e94\u8be5\u77e5\u9053\u516c\u53f8\u7684\u94b1\u4ec0\u4e48\u65f6\u5019\u4f1a\u82b1\u5b8c\u3002<\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;font-size: 14px;\">\u7b80\u5355\u6765\u8bf4\uff0c\u73b0\u91d1\u00a0\/ Burn Rate \u00a0= \u96f6\u73b0\u91d1\u65e5\u7684\u6708\u6570\u3002<br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">3.\u00a0<span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;\">\u5982\u679c\u516c\u53f8\u7684\u73b0\u91d1\u6536\u6b3e &lt; MRR\uff0c\u90a3\u4e48\u4ee5\u6b64\u4e3a\u8ba1\u7b97\u7684 MRR \u662f\u9519\u8bef\u7684\u3002\u867d\u7136\u4e00\u76f4\u4f1a\u6709\u5f88\u591a\u4eba\u5728\u8fd9\u4e00\u70b9\u4e0a\u8d28\u7591\uff0c\u4f46\u4ed6\u4eec\u5f80\u5f80\u4f1a\u5728\u51e0\u4e2a\u6708\u540e\u627f\u8ba4\u8fd9\u624d\u662f\u6b63\u786e\u7684\u8ba1\u7b97\u65b9\u5f0f\u3002<\/span><br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;font-size: 14px;\">\u8fd9\u5c31\u662f SaaS\uff0c\u5982\u679c\u516c\u53f8\u4e1a\u52a1\u6b63\u5728\u589e\u957f\uff0c\u90a3\u4e48\u6bcf\u6708\u7684\u73b0\u91d1\u56de\u6b3e\u81f3\u5c11\u5e94\u8be5\u8d85\u8fc7 MRR\u3002\u6700\u7406\u60f3\u7684\u60c5\u51b5\u662f\uff0c\u73b0\u91d1\u56de\u6b3e\u81f3\u5c11\u662f MRR \u7684 110%\u3002<br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;line-height: 150%;\">\u5f53\u67d0\u5bb6\u521d\u521b\u4f01\u4e1a\u7684\u73b0\u91d1\u56de\u6b3e\u4f4e\u4e8e\u5176 MRR \u65f6\uff0c\u516c\u53f8\u5c31\u5e94\u8be5\u201c\u62c9\u54cd\u201d\u7ea2\u8272\u6216\u9ec4\u8272\u8b66\u62a5\u3002\u8fd9\u8bf4\u660e\u516c\u53f8\u5728\u8d22\u52a1\u3001\u6307\u6807\u8bbe\u5b9a\u3001\u5b9a\u671f\u62a5\u544a\u6216\u56de\u6b3e\u65b9\u9762\u6709\u4e00\u4e9b\u91cd\u8981\u7684\u4e1c\u897f\u88ab\u5ffd\u89c6\u4e86\u3002<br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">\u5b83\u51e0\u4e4e\u603b\u662f\u4f1a\u5bfc\u81f4\u6536\u5165\u7684\u4e0b\u964d\u3002<br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;font-size: 14px;\">\u5982\u679c\u73b0\u91d1\u56de\u6b3e\u4f4e\u4e8e MRR\uff0c\u90a3\u4e48\u6536\u5165\u8d28\u91cf\u5b58\u5728\u6bd4\u8f83\u5927\u7684\u95ee\u9898\uff0c\u9700\u8981\u8d76\u7d27\u8c03\u6574\uff0c\u5426\u5219\u4f1a\u53d8\u5f97\u8d8a\u6765\u8d8a\u7cdf\u3002<br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">4.\u00a0<span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;\">\u6295\u8d44\u8005\u83b7\u5f97\u7684\u5b9a\u671f\u66f4\u65b0\u6570\u636e\u8d8a\u665a\uff0c\u8868\u660e\u516c\u53f8\u8fd9\u4e2a\u6708\u5c31\u8d8a\u7cdf\u3002\u8fd9\u5c31\u662f SaaS\uff0c\u6bcf\u5f53\u6708\u5e95\u65f6\uff0c\u5982\u4e0d\u6e05\u695a\u516c\u53f8\u7684\u6240\u6709\u8d39\u7528\uff0c\u4e5f\u81f3\u5c11\u5e94\u8be5\u77e5\u9053\u5927\u81f4\u7684 MRR\u3002\u6700\u4f18\u79c0\u7684 SaaS \u516c\u53f8 CEO \u51e0\u4e4e\u603b\u80fd\u591f\u5feb\u901f\u5730\u63d0\u4f9b\u7ed9\u6295\u8d44\u8005\u6700\u65b0\u7684\u6570\u636e\u8868\u73b0\u3002\u81f3\u5c11\u6709\u4e00\u4e2a\u91cd\u8981\u6307\u6807\u80fd\u591f\u5feb\u901f\u66f4\u65b0\uff0c\u6570\u636e\u66f4\u65b0\u65f6\u95f4\u8d8a\u4e45\uff0c\u8fd9\u4e2a\u6708\u5c31\u8d8a\u7cdf\u7cd5\u3002<\/span><br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;font-size: 14px;\">\u516c\u53f8\u7f3a\u4e4f\u900f\u660e\u5ea6\u540c\u6837\u4f1a\u8ba9\u4eba\u90fd\u611f\u5230\u62c5\u5fe7\u3002<br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;font-size: 14px;\">\u516c\u53f8\u9700\u8981\u5728\u6708\u672b\u7684 72 \u5c0f\u65f6\u5185\u81f3\u5c11\u8fdb\u884c\u4e00\u6b21\u57fa\u7840\u6570\u636e\u7684\u5feb\u901f\u66f4\u65b0\u3002<br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">5.\u00a0<span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;\">\u6ca1\u6709\u201c\u4e0d\u8ba1\u5165\u201d\u7684\u6d41\u5931\u3002\u7ecf\u5e38\u4f1a\u6709\u4e00\u79cd\u8bf4\u6cd5\uff0c\u751a\u81f3\u662f\u5728 ARR \u9ad8\u8fbe 2000 \u4e07\u7f8e\u5143\u7684\u516c\u53f8\u4e2d\u4e5f\u4f1a\u51fa\u73b0\uff0c\u4e00\u4e24\u4e2a\u5927\u5ba2\u6237\u7684\u6d41\u5931\u201c\u4e0d\u8ba1\u5165\u201d\uff0c\u56e0\u4e3a\u8fd9\u53ef\u80fd\u53ea\u662f\u4ea7\u54c1\u4e0d\u9002\u5408\u4e86\uff0c\u6216\u8005\u51fa\u73b0\u4e86\u5176\u4ed6\u7ade\u4e89\u5bf9\u624b\uff0c\u6216\u8005\u4ed6\u4eec\u53ea\u662f\u201c\u65e9\u671f\u5ba2\u6237\u201d\u7b49\u7b49\u3002\u4f46\u8fd9\u79cd\u60c5\u51b5\u63a5\u7740\u8fd8\u4f1a\u53d1\u751f\uff0c\u5982\u679c\u516c\u53f8\u4e0d\u60f3\u5728\u672a\u6765\u518d\u5931\u53bb\u53e6\u4e00\u4e2a\u5927\u5ba2\u6237\uff0c\u5c31\u4e0d\u80fd\u201c\u4e0d\u8ba1\u5165\u201d\uff0c\u516c\u53f8\u9700\u8981\u91cd\u89c6\u5b83\u3002<\/span><br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;font-size: 14px;\">\u5982\u679c\u4e0d\u559c\u6b22\u5927\u5ba2\u6237\u7684\u6d41\u5931\u6240\u5bfc\u81f4\u7684\u6d41\u5931\u7387\uff0c\u90a3\u4e48\u6574\u4e2a\u516c\u53f8\u90fd\u5e94\u8be5\u53cd\u601d\uff0c\u56e0\u4e3a\u8fd9\u79cd\u53cd\u601d\u4f1a\u4f7f\u516c\u53f8\u5728\u672a\u6765\u505a\u5f97\u66f4\u597d\u3002<br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">\u4e0d\u8981\u8bd5\u56fe\u63a9\u76d6\u5b83\u3002<br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">6.\u00a0<span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;\">NPS \u6bd4\u60f3\u8c61\u7684\u8981\u4f4e\u3002NPS \u662f\u6700\u6709\u6548\u7684\u6307\u6807\u4e4b\u4e00\uff0c\u5fc5\u987b\u5bf9\u5176\u8fdb\u884c\u8861\u91cf\u3002NPS \u662f\u516c\u53f8\u7684\u6838\u5fc3 KPI\u3002\u5982\u679c NPS \u5728\u6bcf\u4e2a\u5b63\u5ea6\u90fd\u80fd\u5f97\u5230\u63d0\u9ad8\uff0c\u90a3\u4e48\u6d41\u5931\u7387\u5c31\u4f1a\u4e0b\u964d\uff0c\u7559\u5b58\u7387\u5c31\u4f1a\u63d0\u9ad8\u3002<\/span><br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;font-size: 14px;\">\u4e0d\u8981\u5bf9\u8d85\u9ad8\u7684NPS\uff0860+\uff09\u62b1\u6709\u8fc7\u5206\u81ea\u4fe1\u3002\u8d85\u9ad8\u7684 NPS \u901a\u5e38\u662f\u6709\u4eba\u4e3a\u7684\u5e72\u6270\u56e0\u7d20\u3002\u968f\u7740\u89c4\u6a21\u4e0d\u65ad\u6269\u5927\uff0cNPS \u5f88\u5c11\u80fd\u4fdd\u6301\u90a3\u4e48\u9ad8\uff0c\u7279\u522b\u662f\u6837\u672c\u8db3\u591f\u591a\u7684\u8bdd\u3002<br\/><\/span>\n  <\/p>\n  <p style=\"text-align: center;margin: 15px 8px;line-height: 1.75em;\">\n    <img decoding=\"async\" class=\"rich_pages wxw-img js_insertlocalimg\" data-ratio=\"0.85546875\" data-s=\"300,640\" src=\"http:\/\/blog.cloud500.ai\/wp-content\/uploads\/2021\/10\/itlxez1vkw.png\" data-type=\"png\" data-w=\"1024\" style=\"\"\/>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;font-size: 14px;\">NPS \u5f97\u5206\u9ad8\u662f\u503c\u5f97\u80af\u5b9a\u7684\uff0c\u4f46\u5b83\u5e76\u4e0d\u610f\u5473\u7740\u516c\u53f8\u5c31\u53ef\u4ee5\u5b89\u4e8e\u73b0\u72b6\uff0c\u5b83\u53ea\u662f\u4e00\u4e2a\u5206\u6570\u3002\u751a\u81f3\u5b83\u4f1a\u6291\u5236\u5bf9\u4ea7\u54c1\u521b\u65b0\u7684\u9700\u6c42\u3002<br\/><\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;line-height: 150%;\">\u4ee5\u4e0a 6 \u70b9<\/span>\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">\u7279\u522b\u503c\u5f97<\/span>\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">\u00a0SaaS \u516c\u53f8<\/span>\n    <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">\u91cd\u89c6\uff0c\u4f9b\u53c2\u8003\u3002<\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"line-height: 150%;font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 12px;\">\n      <span style=\"font-size: 12px;font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;outline: 0px;text-indent: 0em;background-color: rgb(255, 255, 255);letter-spacing: 1px;caret-color: rgb(42, 52, 58);color: rgb(214, 214, 214);\">\n        <em style=\"outline: 0px;color: rgb(42, 52, 58);letter-spacing: 0.544px;\">\n          <span style=\"font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;outline: 0px;color: rgb(214, 214, 214);letter-spacing: 0.544px;text-indent: 0em;\">*\u4ee5\u4e0a\u5185\u5bb9\u7ffb\u8bd1\u81ea\u00a0https:\/\/www.linkedin.com\/wukong-web\/articleShare\/6835949619474788352?trk=article_share_wechat\uff0c<\/span>\n        <\/em>\n      <\/span>\n      <em style=\"outline: 0px;font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;letter-spacing: 0.544px;text-indent: 0em;white-space: normal;background-color: rgb(255, 255, 255);caret-color: rgb(42, 52, 58);font-size: 12px;color: rgb(42, 52, 58);\">\n        <span style=\"font-size: 12px;font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;line-height: 150%;outline: 0px;color: rgb(214, 214, 214);letter-spacing: 0.544px;text-indent: 0em;\">\u5982\u9700\u539f\u6587\u8bf7\u4e0e\u6211\u4eec\u8054\u7cfb\u3002<\/span>\n      <\/em>\n    <\/span>\n  <\/p>\n  <p style=\"text-align: justify;margin: 15px 8px;line-height: 1.75em;\">\n    <span style=\"background-color: rgb(255, 255, 255);color: rgb(136, 136, 136);letter-spacing: 1px;text-indent: 0em;caret-color: rgb(42, 52, 58);font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">\u6211\u4eec\u662f\u4ee5\u7b2c\u4e00\u6027\u539f\u7406\u7814\u7a76\u4e3a\u57fa\u7840\u7684\u4e13\u4e1a\u673a\u6784,\u6b22\u8fce\u5173\u6ce8\u548c\u7559\u8a00\u3002<\/span>\n  <\/p>\n  <p style=\"margin: 15px 8px;letter-spacing: 0.544px;white-space: normal;caret-color: rgb(42, 52, 58);font-size: 14px;color: rgb(0, 0, 0);text-align: justify;text-indent: 0em;line-height: 1.75em;\">\n    <span style=\"text-indent: 0em;background-color: rgb(255, 255, 255);letter-spacing: 1px;color: rgb(136, 136, 136);font-family: &quot;Helvetica Neue&quot;, Helvetica, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif;font-size: 14px;\">\u5fae\u4fe1\u53f7: Alexqjl<\/span>\n  <\/p>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>SaaS \u7684\u8861\u91cf\u6307\u6807\u53ef\u80fd\u8fdc\u6bd4\u4eba\u4eec\u60f3\u8c61\u7684\u8fd8\u8981\u590d\u6742\u3002\u5982\u679c\u4e00\u90e8\u5206\u6536\u5165\u4e0d\u518d\u6709\u4e86\uff0c\u600e\u4e48\u529e\uff1f\u5982\u679c\u5ba2\u6237\u4ed8\u94b1\u4e86\uff0c\u4f46\u4ea7\u54c1\u5374\u4ece\u672a\u8fdb [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1389,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"_links":{"self":[{"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=\/wp\/v2\/posts\/196"}],"collection":[{"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=196"}],"version-history":[{"count":1,"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=\/wp\/v2\/posts\/196\/revisions"}],"predecessor-version":[{"id":364,"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=\/wp\/v2\/posts\/196\/revisions\/364"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=\/wp\/v2\/media\/1389"}],"wp:attachment":[{"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=196"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=196"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}