{"id":204,"date":"2021-08-09T10:00:00","date_gmt":"2021-08-09T02:00:00","guid":{"rendered":"http:\/\/blog.cloud500.net\/?p=204"},"modified":"2024-05-29T18:22:41","modified_gmt":"2024-05-29T10:22:41","slug":"pagerduty-b-%e8%bd%ae%e6%8a%95%e8%b5%84%e5%a4%87%e5%bf%98%e5%bd%95","status":"publish","type":"post","link":"http:\/\/blog.cloud500.ai\/?p=204","title":{"rendered":"PagerDuty B \u8f6e\u6295\u8d44\u5907\u5fd8\u5f55"},"content":{"rendered":"\n\n
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\n \u5728 PagerDuty CEO Alex Solomon \u4e8e 2014 \u5e74 6 \u6708 16 \u65e5\u8def\u6f14\u4e4b\u540e\uff0c\u6211\u4eec\u7b7e\u7f72\u4e86\u4e00\u4efd\u6295\u8d44\u610f\u5411\u4e66\uff0c\u4ee5 1.8 \u4ebf\u7f8e\u5143\u7684\u6295\u524d\u4f30\u503c\uff082014 \u5e74 6 \u6708 ARR \u7684 14 \u500d\uff09\uff0c\u4ee5\u53ca 5% \u7684\u672a\u5206\u914d\u671f\u6743\u6c60\uff0c\u9886\u6295\u8be5\u516c\u53f8 B \u8f6e 2720 \u4e07\u7f8e\u5143\u878d\u8d44\uff0c\u5176\u4e2d\uff0cBVP \u5c06\u76f4\u63a5\u6295\u8d44 1860 \u4e07\u7f8e\u5143\u3002\u6b64\u5916\uff0c\u6211\u4eec\u5c06\u76f4\u63a5\u4ece\u521b\u59cb\u4eba\u90a3\u91cc\u8d2d\u4e70\u4ef7\u503c 600 \u4e07\u7f8e\u5143\u7684 FF \u8f6e\u80a1\u4efd\uff1b\u4e00\u65e6\u6211\u4eec\u8d2d\u4e70\u8fd9\u4e9b\u80a1\u4efd\uff0c\u8fd9\u4e9b\u80a1\u7968\u5c06\u8f6c\u5316\u4e3a B \u8f6e\u80a1\u7968\u3002<\/span>\n <\/section>\n
\n PagerDuty \u662f\u4e00\u5bb6\u9886\u5148\u7684\u4e8b\u4ef6\u7ba1\u7406\u7cfb\u7edf \/IT \u8fd0\u8425\u6307\u6325\u4e2d\u5fc3\u3002\u81ea 2009 \u5e74\u63a8\u51fa\u4ee5\u6765\uff0cPagerDuty \u51ed\u501f\u5176\u826f\u597d\u7684\u8bbe\u8ba1\u3001\u6613\u4e8e\u4f7f\u7528\u7684\u4ea7\u54c1\uff0c\u4e00\u8dc3\u6210\u4e3a\u8be5\u9886\u57df\u7684\u7b2c\u4e00\u540d\uff0c\u76f4\u81f3\u4eca\u65e5\u8fd8\u6ca1\u6709\u4efb\u4f55\u5f3a\u6709\u529b\u7684\u7ade\u4e89\u5bf9\u624b\u51fa\u73b0\u3002PagerDuty \u7684 SaaS \u6307\u6807\u8d85\u8fc7\u4e86\u884c\u4e1a\u5e73\u5747\u6c34\u5e73\uff0c\u5927\u591a\u6570\u6307\u6807\u90fd\u5728\u6211\u4eec\u5224\u65ad\u6846\u67b6\u7684\u53f3\u4fa7\u00a0\u2014\u2014 \u5e74\u589e\u957f\u7387\u8fbe 136%\uff0cGross MRR \u6d41\u5931\u7387\u4e3a 0.5%\uff0c \u6708\u6536\u5165\u7559\u5b58\u4e3a103-104%\uff0c\u6bdb\u5229\u7387\u9ad8\u8fbe 80%\u3002\u622a\u81f3 2014 \u5e74 6 \u6708\u5e95\uff0c\u8be5\u516c\u53f8\u7684 ARR \u8fbe\u5230 1260 \u4e07\u7f8e\u5143\u3002<\/span>\n <\/section>\n
\n \n \u5728\u6211\u4eec\u4e0e PagerDuty \u4ea4\u6d41\u4e4b\u540e\uff0c\u6211\u4eec\u4e0e\u5927\u91cf\u4f7f\u7528\u7ade\u54c1\u7684\u5ba2\u6237\u548c\u516c\u53f8\u8fdb\u884c\u4e86\u8bbf\u8c08\uff0c\u5e76\u82b1\u8d39\u4e86\u5927\u91cf\u7684\u65f6\u95f4\u91c7\u8bbf\u4e86 PagerDuty \u7684\u521b\u59cb\u4eba\u548c\u6267\u884c\u56e2\u961f \u2014\u2014 CFO\u3001\u9500\u552e\u526f\u603b\u88c1\u548c\u8425\u9500\u526f\u603b\u88c1\u3002\u6211\u4eec\u5bf9\u80fd\u591f\u6295\u8d44 PagerDuty \u611f\u5230\u975e\u5e38\u5174\u594b\uff0c\u56e0\u4e3a\u5f88\u660e\u663e\uff0c\u8be5\u516c\u53f8\u5df2\u5904\u4e8e\u884c\u4e1a\u6700\u4f73\u4f4d\u7f6e\uff0c\u4e0d\u7ba1\u662f\u65e9\u671f\u516c\u53f8\uff0c\u8fd8\u662f\u4e3b\u6d41\u4f01\u4e1a\uff0cPagerDuty \u5728\u9488\u5bf9\u7ba1\u7406\u3001\u8def\u7531\u548c\u6d4b\u91cf\u62a5\u8b66\u7684\u89e3\u51b3\u65b9\u6848\u4e0a\u5f88\u5feb\u5730\u5de9\u56fa\u4e86\u81ea\u5df1\u7684\u5730\u4f4d\u3002PagerDuty \u9762\u4e34\u6700\u5927\u7684\u6311\u6218\u662f\uff0c\u516c\u53f8\u662f\u5426\u80fd\u591f\u4ece\u4e00\u4e2a\u62a5\u8b66\u5de5\u5177\u6210\u529f\u6269\u5c55\u6210\u4e00\u4e2a\u5168\u9762\u7684 IT \u8fd0\u7ef4\u5e73\u53f0\uff0c\u5e76\u63d0\u4f9b\u8de8\u5e73\u53f0\u548c\u7279\u5b9a\u5e94\u7528\u7a0b\u5e8f\u7684\u667a\u80fd\u5206\u6790\u3002\u5982\u679c\u8be5\u516c\u53f8\u80fd\u591f\u5728\u8fd9\u65b9\u9762\u53d6\u5f97\u6210\u529f\uff0c\u6211\u4eec\u5c06\u4f1a\u770b\u5230<\/span>\n \n \u4e00\u4e2a\u5168\u65b0\u7684 IT \u8fd0\u7ef4\u6027\u80fd\u8f6f\u4ef6\u884c\u4e1a\u7c7b\u522b\u7684\u51fa\u73b0<\/span>\n <\/strong>\n \uff0c\u800c PagerDuty \u5c06\u5728\u5176\u4e2d\u5360\u636e\u4e3b\u5bfc\u5730\u4f4d\u3002\u5373\u4f7f\u6700\u7ec8\u6ca1\u6709\u5b9e\u73b0\u8fd9\u4e00\u613f\u666f\uff0cPagerDuty \u8fd8\u62e5\u6709\u5927\u91cf\u7684\u6f5c\u5728\u6536\u8d2d\u8005\uff0c\u5982 IBM\u3001HP \u548c BMC \u7b49\u8001\u724c\u8f6f\u4ef6\u670d\u52a1\u5546\uff0c\u4ee5\u53ca ServiceNow\uff08\u521a\u5b8c\u6210\u7b2c\u4e8c\u6b21\u7ea6 1 \u4ebf\u7f8e\u5143\u7684\u6536\u8d2d\uff09\u3001Splunk \u548c SolarWinds \u7b49\u65b0\u5174\u516c\u53f8\uff0c\u8fd9\u4e9b\u90fd\u80fd\u591f\u5f88\u597d\u5730\u5e2e\u52a9\u6211\u4eec\u964d\u4f4e\u98ce\u9669\u3002<\/span>\n <\/span>\n <\/section>\n
\n \u6211\u4eec\u5bf9 Alex \u6240\u7ec4\u5efa\u7684\u7ba1\u7406\u56e2\u961f\u5341\u5206\u6ee1\u610f \u2014\u2014 \u516c\u53f8\u5728\u878d\u8d44\u3001\u8425\u9500\u548c\u9500\u552e\u6d41\u7a0b\u65b9\u9762\u6bd4\u6211\u4eec\u9884\u671f\u7684\u8981\u5feb\u5f97\u591a\u3002\u867d\u7136\u516c\u53f8\u5728\u5404\u4e2a\u65b9\u9762\u90fd\u6709\u5f88\u591a\u5de5\u4f5c\u8981\u505a\uff0c\u4f46\u516c\u53f8\u5df2\u5728\u8fd9\u4e9b\u6295\u5165\u4e2d\u83b7\u5f97\u4e86\u4e00\u5b9a\u7684\u56de\u62a5\uff0c\u6211\u4eec\u76f8\u4fe1 PagerDuty \u76ee\u524d\u6240\u53d6\u5f97\u7684\u6210\u5c31\u5e76\u975e\u4fa5\u5e78\uff0c\u5373\u4f7f\u516c\u53f8\u4e0d\u6269\u5c55\u9664\u6838\u5fc3\u62a5\u8b66\u529f\u80fd\u4e4b\u5916\u7684\u4ea7\u54c1\uff0c\u5b83\u4eec\u4ecd\u5c06\u62e5\u6709\u8bb8\u591a\u673a\u4f1a\u3002\u6b64\u5916\uff0c\u7ecf\u8fc7\u6211\u4eec\u7684\u8c03\u67e5\uff0c\u6211\u4eec\u4e5f\u770b\u5230\u4e86\u4e00\u4e2a\u6f5c\u5728\u7684\u98ce\u9669\uff0c\u5373\u6765\u81ea VictorOps \u7b49\u521d\u521b\u4f01\u4e1a\u548c\u73b0\u6709\u4f01\u4e1a\u7ec8\u4e8e\u5f00\u59cb\u610f\u8bc6\u5230\u8fd9\u4e00\u9886\u57df\u7684\u91cd\u8981\u6027\uff0cPagerDuty \u5fc5\u987b\u5f97\u628a\u6ce8\u610f\u529b\u8f6c\u5411\u4ea7\u54c1\u521b\u65b0\uff0c\u4ee5\u4fdd\u6301\u9886\u5148\u5730\u4f4d\u3002<\/span>\n <\/section>\n
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\n \u6211\u4eec\u53ef\u4ee5\u5c06\u8be5 PagerDuty \u7684\u4ea7\u54c1\u770b\u4f5c\u662f IT \u8fd0\u7ef4\u56e2\u961f\u7684 9-1-1 \u8c03\u5ea6\u7cfb\u7edf\uff0c\u56e0\u4e3a\u5b83\u80fd\u591f\u8fde\u63a5\u6240\u6709\u7cfb\u7edf\uff0c\u5e76\u6839\u636e\u4f01\u4e1a\u5728 PagerDuty \u4e2d\u9884\u8bbe\u7684\u5b9a\u4e49\u89c4\u5219\u5c06\u8b66\u62a5\u53d1\u9001\u7ed9\u4efb\u610f\u5df2\u968f\u65f6\u5f85\u547d\u7684\u5458\u5de5\u3002\u867d\u7136\u5411\u8fd0\u7ef4\u56e2\u961f\u53d1\u51fa\u7cfb\u7edf\u6545\u969c\u8b66\u62a5\u542c\u8d77\u6765\u5f88\u7b80\u5355\uff0c\u4f46\u5b9e\u9645\u5374\u975e\u5e38\u590d\u6742\uff0c\u56e0\u4e3a\u5927\u591a\u6570\u7684\u4f01\u4e1a\u548c\u521d\u521b\u516c\u53f8\u62e5\u6709\u51e0\u5341\u4e2a\u7cfb\u7edf\uff0c\u6bcf\u4e2a\u7cfb\u7edf\u90fd\u6709\u53ef\u80fd\u4ee5\u51e0\u5341\u79cd\u65b9\u5f0f\u51fa\u73b0\u6545\u969c\u6216\u5728\u6027\u80fd\u65b9\u9762\u51fa\u73b0\u95ee\u9898\u3002\u6709\u4e9b\u95ee\u9898\u6ca1\u6709\u76f8\u5173\u6027\uff0c\u6709\u4e9b\u95ee\u9898\u9700\u8981\u5728\u8f6e\u73ed\u7ed3\u675f\u65f6\u8fdb\u884c\u6279\u91cf\u7684\u68c0\u67e5\uff0c\u6709\u4e9b\u95ee\u9898\u9700\u8981\u7acb\u5373\u901a\u77e5\uff0c\u6709\u4e9b\u95ee\u9898\u9700\u8981\u8f6f\u4ef6\u5de5\u7a0b\u5e08\u56e2\u961f<\/span>\n \u548c CEO \u91c7\u53d6\u884c\u52a8\u3002\u5982\u679c\u516c\u53f8\u6ca1\u6709\u4e00\u4e2a SaaS \u4ea7\u54c1\u80fd\u591f\u5e94\u5bf9\u8fd9\u4e9b\u60c5\u51b5\uff0c\u90a3\u4e48\u5b83\u5c31\u5f88\u96be\u6839\u636e\u95ee\u9898\u7684\u4e25\u91cd\u7a0b\u5ea6\u548c\u79cd\u7c7b\u5bf9\u5408\u9002\u7684\u4eba\u5458\u8fdb\u884c\u914d\u7f6e\u548c\u53d1\u9001\u62a5\u8b66\u4fe1\u606f\u3002PagerDuty \u9664\u4e86\u80fd\u591f\u63d0\u4f9b\u8fd9\u4e9b\u57fa\u672c\u7684\u529f\u80fd\u5916\uff0c\u8fd8\u63d0\u4f9b\u4e86\u5bf9\u8fc7\u53bb\u4e8b\u4ef6\u7684\u5206\u6790\u548c\u62a5\u544a\uff0c\u4ee5\u4fbf\u516c\u53f8\u5bf9\u54ea\u4e9b\u7cfb\u7edf\u9020\u6210\u7684\u95ee\u9898\u6700\u591a\uff0c\u4ee5\u53ca\u8fd0\u7ef4\u56e2\u961f\u5728\u89e3\u51b3\u95ee\u9898\u7684\u80fd\u529b\u65b9\u9762\u6709\u4e00\u4e2a\u8bc4\u4f30\u3002\u5927\u591a\u6570\u516c\u53f8\u90fd\u4f1a\u8981\u6c42\u4ed6\u4eec\u7684\u8fd0\u7ef4\u56e2\u961f\uff08\u751a\u81f3\u662f\u7279\u5b9a\u7684\u4eba\u5458\uff09\u9075\u5b88 SLA\uff0c\u901a\u8fc7 PagerDuty \u53ef\u4ee5\u5f88\u5bb9\u6613\u5b9e\u73b0\u8fd9\u4e00\u70b9\u3002<\/span>\n \n <\/section>\n
\n \u5728\u7ecf\u8fc7 YC \u7684\u5b75\u5316\u4ee5\u540e\uff0cPagerDuty \u5df2\u7ecf\u6210\u529f\u5730\u5411\u521d\u521b\u4f01\u4e1a\u9500\u552e\u4ea7\u54c1\uff0c\u5e76\u5f00\u59cb\u5411\u975e\u79d1\u6280\u516c\u53f8\u8fdb\u884c\u9500\u552e\u3002PagerDuty \u7684\u5ba2\u6237\u6570\u91cf\u975e\u5e38\u5e9e\u5927\uff0c\u5176\u8986\u76d6\u8303\u56f4\u4e5f\u5f88\u5e7f\uff0c\u5305\u62ec\u6d88\u8d39\u79d1\u6280\u3001\u91d1\u878d\u670d\u52a1\u3001\u6559\u80b2\u673a\u6784\u3001\u96f6\u552e\u5546\u3001\u5a92\u4f53\u516c\u53f8\uff0c\u751a\u81f3\u662f\u653f\u5e9c\u7f51\u7ad9\u3002<\/span>\n <\/section>\n
\n \u521b\u59cb\u4eba Alex Solomon \u4e8e 2006 \u5e74\u6bd5\u4e1a\u4e8e Waterloo \u5927\u5b66\uff0c\u4e4b\u540e\u4ed6\u5728 Amazon \u7684\u8fd0\u7ef4\u56e2\u961f\u5de5\u4f5c\u4e86\u4e24\u5e74 \u2014\u2014 \u5904\u7406 Amazon \u6838\u5fc3\u7535\u5b50\u5546\u52a1\u7f51\u7ad9\u4e8b\u52a1\uff0c\u663e\u7136 Amazon \u6709\u8bb8\u591a\u8bbe\u8ba1\u826f\u597d\u7684\u5185\u90e8\u5de5\u5177\u6765\u5904\u7406\u8fd9\u7c7b\u8b66\u62a5\u3002\u5982\u679c\u8bf4\u6211\u4eec\u6709\u4efb\u4f55\u62c5\u5fe7\u7684\u8bdd\uff0c\u90a3\u5c31\u662f\u5c3d\u7ba1 PagerDuty \u7684\u613f\u666f\u8fdc\u4e0d\u53ea\u662f\u4e00\u4e2a IT \u8fd0\u7ef4\u6307\u6325\u4e2d\u5fc3\uff0c\u4f46\u8be5\u516c\u53f8\u9664\u4e86\u589e\u52a0\u66f4\u590d\u6742\u7684\u89c4\u5219\u548c\u8def\u7531\u3001\u4ee5\u53ca\u652f\u6301\u79fb\u52a8\u8bbe\u5907\u5916\uff0c\u5728\u7cfb\u7edf\u653b\u51fb\u65b9\u9762\u51e0\u4e4e\u6ca1\u6709\u4efb\u4f55\u8fdb\u5c55\u3002\u6211\u5f88\u96be\u5bf9\u8fd9\u79cd\u4f18\u5148\u6b21\u5e8f\u63d0\u51fa\u5f02\u8bae\uff0c\u56e0\u4e3a PagerDuty \u663e\u7136\u5df2\u7ecf\u627e\u5230\u4e86\u5408\u9002\u7684\u4ea7\u54c1\u548c\u6b63\u786e\u7684\u5e02\u573a\u5b9a\u4f4d\uff0c\u5e76\u5229\u7528\u8fd9\u4e00\u4f18\u52bf\u5e78\u8fd0\u5730\u6269\u5927\u4e86\u9500\u552e\u548c\u8425\u9500\u7684\u89c4\u6a21\u3002<\/span>\n <\/section>\n
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\n \u00a0<\/span>\n \n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n
\n 2014 \u5e74 6 \u6708\uff0c\u516c\u53f8\u65b0\u589e MRR \u548c\u51c0\u65b0\u589e MRR \u8868\u73b0\u5f3a\u52b2\uff0c\u5206\u522b\u8fbe 3.9 \u4e07\u7f8e\u5143\u548c 7.3 \u4e07\u7f8e\u5143\u3002PagerDuty \u76ee\u524d\u7684 MRR \u8fbe 105 \u4e07\u7f8e\u5143\uff0c\u5e76\u7ee7\u7eed\u4ee5\u6bcf\u6708 6-7% \u7684\u901f\u5ea6\u589e\u957f\u3002\uff08\u8be6\u89c1\u9644\u5f55\uff09<\/span>\n \n <\/section>\n
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\n \u00a0<\/span>\n \n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n
\n \u867d\u7136 PagerDuty \u7684\u6838\u5fc3\u5ba2\u6237\u662f\u4e2d\u5c0f\u578b\u4f01\u4e1a\uff0c\u4f46\u662f\u968f\u7740\u65f6\u95f4\u7684\u63a8\u79fb\uff0c\u4ed6\u4eec\u53d1\u73b0\u81ea\u5df1\u6b63\u5411 MasterCard\u3001Capital One\u3001IBM \u548c Apple \u7b49\u5927\u578b\u4f01\u4e1a\u8fdb\u519b\u3002\u516c\u53f8\u7684\u5ba2\u6237\u5177\u6709\u4e00\u5b9a\u7c98\u6027\uff0c\u5c24\u5176\u662f\u4e2d\u5c0f\u4f01\u4e1a\u5ba2\u6237\u3002\u5e73\u5747\u6bcf\u6708\u5ba2\u6237\u6d41\u5931\u7387\u4e3a 1.0%\u3002\u6bcf\u6708 MRR \u6d41\u5931\u7387\u4e3a 0.5%\uff0cNet MRR \u6d41\u5931\u7387\u662f -3% ~ -4%\uff0c\u8fd9\u4e3b\u8981\u5f52\u529f\u4e8e\u516c\u53f8\u5de8\u5927\u7684\u5ba2\u6237\u589e\u957f\u3002<\/span>\n \n <\/section>\n
\n \u516c\u53f8\u7684\u6838\u5fc3\u7528\u6237\u662f IT Ops \u548c DevOps \u56e2\u961f\uff0c\u6b64\u5916\u8fd8\u6709\u4f01\u4e1a\u7ec4\u7ec7\u4e2d\u7684\u5176\u4ed6\u4eba\u5458\uff0c\u5982 SysAdmins\u3001DBAs\u3001\u7f51\u7edc\u5de5\u7a0b\u5e08\u3001IT \u652f\u6301\u4eba\u5458\u3001\u5f00\u53d1\u4eba\u5458\uff0c\u548c QA \u7b49\u5404\u79cd\u7ba1\u7406\u4eba\u5458\uff0c\u4ee5\u53ca\u8fd0\u8425\u526f\u603b\u88c1\u3001\u5de5\u7a0b\u526f\u603b\u88c1\u3002\u5728\u67d0\u4e9b\u60c5\u51b5\u4e0b\uff0cSupport \u526f\u603b\u88c1\u3001\u9500\u552e\u526f\u603b\u88c1\u548c CEO \u4e5f\u662f\u516c\u53f8\u7684\u76ee\u6807\u7528\u6237\u3002<\/span>\n <\/section>\n
\n \u00a0<\/span>\n <\/section>\n
\n
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\n
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\n \n <\/section>\n
\n \n <\/section>\n
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\n \n \u5e02\u573a\u6218\u7565\uff1a\u5360\u9886\u4e0e\u6269\u5f20<\/strong>\n <\/span>\n <\/p>\n <\/section>\n <\/section>\n <\/section>\n

\n \n <\/section>\n
\n \u00a0<\/span>\n \n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n
\n PagerDuty \u7684\u6a21\u5f0f\u662f\u81ea\u52a9\u5f0f\u548c\u5185\u90e8\u9500\u552e\u7684\u76f8\u7ed3\u5408\u3002\u5ba2\u6237\u901a\u8fc7\u53e3\u7891\u548c\u5173\u952e\u5b57\u5e7f\u544a\u76f8\u7ed3\u5408\u7684\u65b9\u5f0f\u83b7\u5f97\u4ea7\u54c1\u3002PagerDuty \u76ee\u524d\u62e5\u6709 9 \u540d\u9500\u552e\u4ee3\u8868\uff0c\u5e76\u6b63\u5728\u6269\u5145\u5176\u5185\u90e8\u9500\u552e\u56e2\u961f\uff0c\u516c\u53f8\u7684\u5927\u591a\u6570\u4ed8\u8d39\u5ba2\u6237\u90fd\u662f\u76f4\u63a5\u901a\u5237\u5361\u652f\u4ed8\u7684\uff0c\u4e0d\u9700\u8981\u4e0e PagerDuty \u7684\u9500\u552e\u4eba\u5458\u8fdb\u884c\u4ea4\u6d41\u3002<\/span>\n <\/section>\n
\n \u5728\u8fc7\u53bb 6 \u4e2a\u6708\u91cc\uff0c\u65b0\u589e\u521d\u59cb MRR \u7684 CAC \u56de\u62a5\u5468\u671f\u5e73\u5747\u7ea6\u4e3a 19 \u4e2a\u6708\uff0c\u7531\u4e8e\u4ed6\u4eec\u5728\u62db\u8058\u65b0\u9500\u552e\u4ee3\u8868\u4e4b\u524d\u589e\u52a0\u4e86\u6f5c\u5728\u5ba2\u6237\u6570\u91cf\u7684\u8425\u9500\u652f\u51fa\uff0c\u56e0\u6b64\u56de\u62a5\u5468\u671f\u6bd4\u8f83\u9ad8\u3002\u4e00\u65e6\u6210\u529f\u7b7e\u7ea6\uff0c\u5ba2\u6237\u6570\u91cf\u4fbf\u4f1a\u6301\u7eed\u589e\u957f\u3002\u5230\u7b2c 12 \u4e2a\u6708\uff0c\u6574\u4e2a\u5ba2\u6237\u7684\u521d\u59cb MRR \u5df2\u589e\u957f 75%\u3002\u800c\u5230\u7b2c 24 \u4e2a\u6708\uff0c\u6536\u5165\u4fbf\u4f1a\u589e\u957f 260%\uff08\u89c1\u9644\u5f55\uff09\u3002\u6839\u636e\u6211\u4eec\u7684\u5206\u6790\uff0c\u6211\u4eec\u8ba4\u4e3a 2014 \u5e74 4 \u6708\u7684 CAC \u56de\u62a5\u5468\u671f\u5e94\u8be5\u5728 9-10 \u4e2a\u6708\u3002<\/span>\n <\/section>\n
\n \u968f\u7740\u8d26\u6237\u6570\u91cf\u7684\u589e\u52a0\uff0cPagerDuty \u76f8\u7ee7\u5b8c\u6210\u4e86\u4e00\u4e9b\u89c4\u6a21\u53ef\u89c2\u7684\u4ea4\u6613\u3002\u6bcf\u4e2a\u96f6\u552e\u5ba2\u6237\u5728\u5f00\u59cb\u65f6\u53ea\u6709 2 \u4e2a\u7528\u6237\uff0c\u9700\u652f\u4ed8 40 \u7f8e\u5143 \/ \u6708\uff0c\u73b0\u5728\u9700\u652f\u4ed8 1 \u4e07\u7f8e\u5143 \/ \u6708\uff08\u4ed6\u4eec\u4ecd\u7136\u7528\u4fe1\u7528\u5361\u8fdb\u884c\u652f\u4ed8\uff09\u3002\u4e00\u5bb6\u79d1\u6280\u5a92\u4f53\u516c\u53f8\u5728\u4e00\u5f00\u59cb\u53ef\u80fd\u53ea\u6709 300 \u540d\u7528\u6237\uff0c\u6bcf\u5e74\u53ea\u9700\u652f\u4ed8 4 \u4e07\u7f8e\u5143\uff0c\u800c\u73b0\u5728\u5ba2\u6237\u6570\u5df2\u8fbe 900 \u540d\uff0c\u6bcf\u5e74\u652f\u4ed8\u91d1\u989d\u8fbe 15 \u4e07\u7f8e\u5143\u3002PagerDuty \u6b63\u770b\u5230\u8fd9\u6837\u7684\u60c5\u51b5\u4e0d\u65ad\u5730\u53d1\u751f\u3002<\/span>\n <\/section>\n
\n \u00a0<\/span>\n <\/section>\n
\n
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\n \n <\/section>\n
\n \n <\/section>\n
\n
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\n \n \u9500\u552e\u6267\u884c<\/strong>\n <\/span>\n <\/p>\n <\/section>\n <\/section>\n <\/section>\n

\n \n <\/section>\n
\n \u00a0<\/span>\n \n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n
\n \n \u516c\u53f8\u7684\u9500\u552e\u56e2\u961f\u4f3c\u4e4e\u8868\u73b0\u4e5f\u5f88\u597d\uff0cPagerDuty \u7684\u9500\u552e\u56e2\u961f\u90fd\u5b8c\u6210\u4e86\u4ed6\u4eec\u7684\u4efb\u52a1\uff0c\u4ed6\u4eec\u7684 MRR \u6bd4\u6211\u4eec\u5728\u5176\u4ed6\u7c7b\u4f3c\u516c\u53f8\u770b\u5230\u7684\u5185\u90e8\u9500\u552e\u4ee3\u8868\u7684 MRR \u8fd8\u8981\u9ad8\u3002\u5e73\u5747\u800c\u8a00\uff0cPagerDuty \u7684\u9500\u552e\u4ee3\u8868\u6bcf\u6708\u65b0\u589e\u548c\u6269\u5c55 MRR \u8fbe 6400 \u7f8e\u5143\uff08\u65b0\u589e ARR \u4e3a 7.7 \u4e07\u7f8e\u5143\uff09\u3002\u76f8\u6bd4\u4e4b\u4e0b\uff0c\u4f20\u7edf\u9500\u552e\u4ee3\u8868\u6bcf\u6708\u7684\u76ee\u6807\u662f 4 – 5 \u5343\u7f8e\u5143\uff08\u6216 5 – 6 \u4e07\u7f8e\u5143\uff09\u3002\u8003\u8651\u5230 PagerDuty \u4e13\u6ce8\u4e8e\u901a\u8fc7\u5c0f\u578b\u4f01\u4e1a\u83b7\u5f97\u65b0\u5ba2\u6237\uff0c\u7136\u540e\u79ef\u6781\u8ffd\u52a0\u9500\u552e\uff0c\u6211\u4eec\u5c06\u6269\u5c55 MRR\uff08Expansion MRR\uff09\u5f15\u5165\u6b64\u6b21\u5206\u6790\u3002<\/span>\n <\/section>\n
\n \n \u65b0\u589e\u548c\u6269\u5c55 MRR \u60c5\u51b5\uff1a<\/span>\n <\/span>\n \n \n \n <\/span>\n <\/strong>\n <\/section>\n
\n \n \n <\/span>\n <\/section>\n
\n \u5728\u8fc7\u53bb\u7684 18 \u4e2a\u6708\u91cc<\/span>\n \uff0c\u516c\u53f8\u6bcf\u5e74\u65b0\u6ce8\u518c\u5ba2\u6237\u7684\u589e\u957f\u7387\u8fbe 30-50%\u3002\u65b0\u6ce8\u518c\u5ba2\u6237\u6570\u7684\u589e\u957f\u7387\u4f4e\u4e8e\u9500\u552e\u589e\u957f\u7387\uff08\u89c1\u4e0b\u6587\uff09\u3002\u6211\u4eec\u5df2\u4e0e\u56e2\u961f\u8ba8\u8bba\u8fc7\u8fd9\u4e00\u95ee\u9898\uff0c\u5e76\u5206\u6790\u4e86\u9500\u552e\u56e2\u961f\u7684\u751f\u4ea7\u529b\uff0c\u5f97\u51fa\u4ee5\u4e0b\u4e24\u70b9\u539f\u56e0\uff1a\u7b2c\u4e00\uff0c\u6ce8\u518c\u8fd9\u4e00\u884c\u4e3a\u662f\u53d1\u751f\u5728\u8bbf\u95ee\u7f51\u5740\u4e4b\u540e\u7684\uff0c\u5e76\u4e14\u5ba2\u6237\u4f1a\u5728\u8bd5\u7528\u671f\uff0830-60 \u5929\uff09\u7ed3\u675f\u540e\u624d\u8fdb\u884c\u6ce8\u518c\uff0c\u8fd9\u4e00\u70b9\u53ef\u4ee5\u5728\u6211\u4eec\u8fc7\u53bb\u4e24\u4e2a\u6708\u7684\u8bd5\u9a8c\u4e2d\u5f97\u5230\u9a8c\u8bc1\uff08\u4f46\u5c1a\u672a\u5728\u65b0\u5ba2\u6237\u4e2d\u5f97\u5230\u8bc1\u5b9e\uff09\uff0c\u6211\u4eec\u8ba4\u4e3a\u8fd9\u79cd\u6ede\u540e\u7684\u5f71\u54cd\u5e76\u4e0d\u5927\u3002\u7b2c\u4e8c\uff0c\u4e5f\u662f\u6700\u91cd\u8981\u7684\uff0c\u6211\u4eec\u8ba4\u4e3a\u9500\u552e\u56e2\u961f\u7684\u4eba\u624b\u4e0d\u8db3\uff0c\u5c24\u5176\u662f\u5728\u6f5c\u5728\u5ba2\u6237\u7684\u83b7\u5f97\u65b9\u9762\u3002\u5e73\u5747\u800c\u8a00\uff0c\u56e2\u961f\u7ecf\u5e38\u9700\u8981 24 \u4e2a\u5c0f\u65f6\u7684\u65f6\u95f4\u624d\u80fd\u591f\u56de\u5e94\u4e00\u4e2a\u610f\u613f\u8f83\u5f3a\u7684\u6f5c\u5728\u5ba2\u6237\u3002\u867d\u7136\u968f\u7740\u65f6\u95f4\u7684\u63a8\u79fb\uff0c\u8fd9\u79cd\u60c5\u51b5\u4e00\u76f4\u5728\u6539\u5584\uff0c\u4f46\u4ee5\u5c0f\u65f6\u800c\u4e0d\u662f\u5206\u949f\u4e3a\u5355\u4f4d\u7684\u54cd\u5e94\u65f6\u95f4\u662f\u8fdc\u8fdc\u4e0d\u591f\u7684\u3002\u4e3a\u4e86\u89e3\u51b3\u8fd9\u4e00\u95ee\u9898\uff0c\u9500\u552e\u526f\u603b\u88c1\u6b63\u5728\u8fdb\u884c\u65e9\u671f\u6d4b\u8bd5\uff0c\u5c06\u4ed6 9 \u540d\u9500\u552e\u4e2d\u7684 3 \u540d\u9500\u552e\u4eba\u5458\u4ece\u5bfb\u627e\u5ba2\u6237\u7684\u89d2\u8272\u8f6c\u5316\u4e3a\u7ef4\u62a4\u5ba2\u6237\u3002\u56e0\u6b64\uff0c\u4f60\u4f1a\u770b\u5230\u9500\u552e\u4ee3\u8868 5\u30016\u30017\uff0c\u4ed6\u4eec\u7684\u65b0\u589e MRR \u548c\u6269\u5c55 MRR \u6709\u6781\u5927\u7684\u63d0\u5347\u3002<\/span>\n \n <\/section>\n
\n \u4e00\u822c\u800c\u8a00\uff0c\u6269\u5927\u6f5c\u5728\u7684\u5ba2\u6237\u6bd4\u53d1\u5c55\u9500\u552e\u56e2\u961f\u8981\u96be\u3002\u597d\u6d88\u606f\u662f\uff0cPagerDuty \u5728\u6f5c\u5728\u5ba2\u6237\u7684\u589e\u957f\u4e0a\u4e00\u76f4\u9ad8\u4e8e\u65b0\u5ba2\u6237\u7684\u589e\u957f\u901f\u5ea6\u3002\u672c\u6b21\u878d\u8d44\u6b3e\u9879\u7684\u7528\u9014\u4e4b\u4e00\u662f\u52a0\u5f3a\u9500\u552e\u56e2\u961f\uff0c\u4ee5\u5e94\u5bf9\u65b0\u589e\u7684\u6f5c\u5728\u5ba2\u6237\u3002<\/span>\n <\/section>\n
\n \u9500\u552e\u6f0f\u6597\uff1a<\/span>\n \n \n <\/strong>\n <\/section>\n
\n \n <\/section>\n
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\n \n \u4ea7\u54c1<\/strong>\n <\/span>\n <\/p>\n <\/section>\n <\/section>\n <\/section>\n

\n \n <\/section>\n
\n \u00a0<\/span>\n \n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n
\n \u516c\u53f8\u4f1a\u901a\u8fc7\u5404\u79cd\u5de5\u5177\u5bf9\u4ed6\u4eec\u7684\u7cfb\u7edf\u8fdb\u884c\u68c0\u6d4b\u548c\u7ba1\u7406\uff0c\u5982\u7528\u4e8e\u670d\u52a1\u5668\u68c0\u6d4b\u7684 Nagios\uff0c\u7528\u4e8e\u7f51\u7ad9\u68c0\u6d4b\u7684 Pingdom \u548c\u7528\u4e8e\u5e94\u7528\u7a0b\u5e8f\u6027\u80fd\u68c0\u6d4b\u7684 New Relic\u3002<\/span>\n \n \u5bf9\u4e8e\u4e00\u4e2a\u5927\u578b\u4f01\u4e1a\u6765\u8bf4\uff0c\u62e5\u6709 100 \u591a\u79cd\u76d1\u63a7\u5de5\u5177\u662f\u5f88\u5e38\u89c1\u7684\u3002<\/span>\n <\/strong>\n PagerDuty \u7684\u5ba2\u6237\u5e73\u5747\u4f1a\u4f7f\u7528 7 \u79cd\u4e0d\u540c\u7684\u5de5\u5177\uff0c\u6bcf\u4e2a\u5de5\u5177\u90fd\u4f1a\u53d1\u51fa\u81ea\u5df1\u7684\u62a5\u8b66\u3002\u901a\u5e38\u60c5\u51b5\u4e0b\uff0c\u62a5\u8b66\u4fe1\u606f\u4f1a\u53d1\u9001\u4e2a\u4eba\u6216\u6574\u4e2a IT\u8fd0\u7ef4\u56e2\u961f\uff0c\u4f46\u8fd9\u4e00\u8fc7\u7a0b\u5e76\u4e0d\u4f1a\u5bf9\u62a5\u8b66\u8fdb\u884c\u4f18\u5148\u7ea7\u7684\u5212\u5206\u548c\u8fc7\u6ee4\uff0c\u4e5f\u6ca1\u6709\u5c06\u62a5\u8b66\u5347\u7ea7\u5e76\u53d1\u9001\u7ed9\u5408\u9002\u4eba\u9009\u7684\u673a\u5236\u3002\u56e0\u6b64\uff0c\u4e0d\u4ec5\u4e00\u4e9b\u91cd\u8981\u7684\u62a5\u8b66\u4fe1\u606f\u4f1a\u88ab\u6df9\u6ca1\u5728\u5176\u4ed6\u4fe1\u606f\u4e2d\uff0c\u62a5\u8b66\u75b2\u52b3\u672c\u8eab\u4e5f\u4f1a\u6210\u4e3a\u95ee\u9898\uff0c\u56e0\u6b64\u4f1a\u6709\u4e0d\u65ad\u7684\u5047\u62a5\u8b66\u51fa\u73b0\u5728\u5f00\u53d1\u8005\u7684\u6536\u4ef6\u7bb1\u6216 SMS \u8d26\u6237\u4e2d\u3002<\/span>\n <\/section>\n
\n \n <\/section>\n
\n PagerDuty \u51e0\u4e4e\u80fd\u591f\u63a5\u6536\u6765\u81ea\u6240\u6709\u76d1\u63a7\u5de5\u5177\u7684\u62a5\u8b66\uff0c\u516c\u53f8\u91c7\u7528\u201c\u745e\u58eb\u6218\u7565\u201d\uff0c\u603b\u5171\u62e5\u6709 75 \u79cd\u4e0d\u540c\u7684\u6574\u5408\u65b9\u5f0f\u3002\u5f53\u62a5\u8b66\u4fe1\u606f\u88ab\u63a5\u6536\u540e\uff0cPagerDuty \u4f1a\u5220\u9664\u91cd\u590d\u4fe1\u606f\u5e76\u5c06\u5176\u6b63\u5e38\u5316\uff0c\u4ee5\u51cf\u5c11\u4fe1\u606f\u5e72\u6270\u3002\u4e00\u4e9b\u66f4\u52a0\u590d\u6742\u7684\u76f8\u5173\u6027\u548c\u96c6\u7fa4\u4e5f\u5728\u516c\u53f8\u8ba1\u5212\u4e2d\u3002<\/span>\n <\/section>\n
\n \u4ece\u7ec8\u7aef\u7528\u6237\u7684\u89d2\u5ea6\u6765\u770b\uff0c\u8be5\u4ea7\u54c1\u7531\u4ee5\u4e0b\u51e0\u4e2a\u7ec4\u6210\u90e8\u5206\uff1a<\/span>\n <\/section>\n
\n \n 1.\u00a0<\/span>\n \u4e8b\u6545\u7ba1\u7406\u548c<\/strong>\n \u62a5\u8b66<\/strong>\n <\/strong>\n <\/section>\n
\n \n <\/section>\n
\n PagerDuty \u4f1a\u6839\u636e\u65e5\u7a0b\u5b89\u6392\u548c\u51fa\u73b0\u95ee\u9898\u7684\u5e95\u5c42\u7cfb\u7edf\uff0c\u81ea\u52a8\u5c06\u4e8b\u4ef6\u901a\u77e5\u7ed9\u5408\u9002\u7684\u4eba\u3002\u8fd0\u7ef4\u4eba\u5458\u53ef\u4ee5\u901a\u8fc7\u7535\u5b50\u90ae\u4ef6\u3001\u77ed\u4fe1\u3001\u81ea\u52a8\u7535\u8bdd\u548c PagerDuty \u7684\u79fb\u52a8\u5e94\u7528\u7a0b\u5e8f\u63a5\u6536\u901a\u77e5\u3002\u8be5\u4ea7\u54c1\u5e76\u4e0d\u4ee5\u79fb\u52a8\u4e3a\u4f18\u5148\uff0c\u800c\u662f\u4ee5\u79fb\u52a8\u4e3a\u4e2d\u5fc3\uff0c\u56e0\u4e3a\u5927\u90e8\u5206\u7684\u5de5\u4f5c\u6d41\u7a0b\u662f\u5728\u4eba\u4eec\u79bb\u5f00\u529e\u516c\u5ba4\u540e\u8fdb\u884c\u7684\u3002<\/span>\n <\/section>\n
\n \n <\/section>\n
\n \u5982\u679c\u4e3b\u8981\u7684\u4eba\u5458\u6ca1\u6709\u54cd\u5e94\u6216\u54cd\u5e94\u901f\u5ea6\u4e0d\u591f\u5feb\uff0c\u5347\u7ea7\u7b56\u7565\u5c06\u4f1a\u5c06\u62a5\u8b66\u4fe1\u606f\u91cd\u65b0\u53d1\u9001\u7ed9\u5f85\u547d\u7684\u503c\u73ed\u5de5\u7a0b\u5e08\u3002PagerDuty \u76ee\u524d\u6709\u4e00\u4e2a\u7b80\u5355\u7684\u4f18\u5148\u6b21\u5e8f\uff0c\u5e76\u5728\u5efa\u7acb\u66f4\u590d\u6742\u7684\u89c4\u5219\u548c\u8def\u7531\u903b\u8f91\uff0c\u4ee5\u53ca\u76f8\u5173\u6027\u548c\u96c6\u7fa4\u62a5\u8b66\u7b49\u6280\u672f\uff0c\u4ee5\u51cf\u5c11\u62a5\u8b66\u566a\u97f3\u3002<\/span>\n <\/section>\n
\n \u5f53 IT\u8fd0\u7ef4\u56e2\u961f\u6b63\u5728\u52aa\u529b\u5bf9\u67d0\u4ef6\u4e8b\u8fdb\u884c\u5206\u7c7b\u65f6\uff0cPagerDuty \u5e76\u6ca1\u6709\u592a\u591a\u7684\u534f\u4f5c\u80fd\u529b\uff0c\u800c\u8fd9\u4e9b\u529f\u80fd\u90fd\u5728\u516c\u53f8\u672a\u6765\u7684\u8ba1\u5212\u4e2d\u3002\u76ee\u524d\uff0c\u56e2\u961f\u901a\u5e38\u4f7f\u7528\u7684\u804a\u5929\u5de5\u5177\u5305\u62ec\uff1aAtlassian \u7684 HipChat\u3001Slack \u6216 Google Hangouts \u7b49\u3002<\/span>\n <\/section>\n
\n PagerDuty \u5728\u672a\u6765\u9700\u8981\u6784\u5efa\u4e00\u4e2a\u4e13\u95e8\u7684 Ops \u534f\u4f5c\u5de5\u5177\uff0c\u8be5\u5de5\u5177\u5c06\u6267\u884c\u8bf8\u5982\u53ef\u89c6\u5316\u8fc7\u53bb\u7684\u7c7b\u4f3c\u4e8b\u4ef6\u3001\u5b83\u4eec\u662f\u5982\u4f55\u89e3\u51b3\u7684\u4ee5\u53ca\u4efb\u4f55\u5176\u4ed6\u76f8\u5173\u6570\u636e\u4e4b\u7c7b\u7684\u4e8b\u4ef6\u3002<\/span>\n <\/section>\n
\n \u5728\u4e0e\u5ba2\u6237\uff08\u4ee5\u53ca\u4f7f\u7528\u7ade\u4e89\u4ea7\u54c1\u7684\u516c\u53f8\uff09\u4ea4\u8c08\u65f6\uff0c\u6211\u4eec\u542c\u8bf4 IT \u8fd0\u7ef4\u56e2\u961f\u7ecf\u5e38\u4f1a\u201c\u91cd\u65b0\u53d1\u660e\u8f6e\u5b50\u201d\uff0c\u5728\u77e5\u8bc6\u5e93\u65b9\u9762\u6709\u5f88\u5927\u7684\u7f3a\u5931\u3002\u73b0\u4eca\u7684\u56e2\u961f\u4e3b\u8981\u4f7f\u7528 Atlassian \u7684 Confluence \u4ea7\u54c1\u6216 Google Doc\uff0c\u4ee5\u6355\u6349\u548c\u7ec4\u7ec7\u6709\u5173\u5148\u524d\u4e8b\u4ef6\u53ca\u5176\u89e3\u51b3\u65b9\u5f0f\u3002<\/span>\n <\/section>\n
\n \n 2.\u00a0<\/span>\u5206\u6790\u4eea\u8868\u677f<\/strong>\n <\/span>\n <\/section>\n
\n \u76ee\u524d\uff0cPagerDuty \u80fd\u591f\u63d0\u4f9b\u57fa\u672c\u7684\u62a5\u544a\u3002\u516c\u53f8\u9884\u8ba1\u4e0b\u4e2a\u6708\u4f1a\u63d0\u4f9b\u66f4\u590d\u6742\u7684\u5206\u6790\u529f\u80fd\uff0c\u4f8b\u5982\uff0c\u5c06\u56de\u7b54\u201c\u6211\u7684 IT \u8fd0\u7ef4\u56e2\u961f\u8868\u73b0\u5982\u4f55\uff1f\u201d\u4ee5\u53ca\u201c\u6211\u7684\u7cfb\u7edf\u8868\u73b0\u5982\u4f55\uff1f\u201d\u7b49\u95ee\u9898\u3002\u6b64\u5916\uff0c\u516c\u53f8\u8fd8\u5c06\u9488\u5bf9\u51fa\u9519\u7684\u4e8b\u4ef6\u589e\u6dfb\u5206\u6790\u529f\u80fd\uff0c\u5e76\u5224\u65ad\u5b83\u662f\u5426\u662f\u4e00\u4e2a\u91cd\u590d\u51fa\u73b0\u7684\u95ee\u9898\u3002<\/span>\n <\/section>\n
\n \n <\/section>\n
\n \u8be5\u516c\u53f8\u5728\u6700\u521d\u521b\u5efa\u4e86\u4e00\u4e2a\u7b80\u5355\u7684\u4e8b\u6545\u62a5\u8b66\u5de5\u5177\uff0c\u968f\u7740\u6162\u6162\u5730\u53d1\u5c55\uff0c\u5b83\u53d1\u73b0\u81ea\u5df1\u6b63\u5904\u4e8e\u4fe1\u606f\u6d41\u548c IT \u8fd0\u7ef4\u56e2\u961f\u65e5\u5e38\u6d3b\u52a8\u7684\u4e2d\u5fc3\uff0c\u6211\u4eec\u8ba4\u4e3a\u8fd9\u4e00\u70b9\u975e\u5e38\u5177\u6709\u6218\u7565\u610f\u4e49\uff0c\u4f7f PagerDuty \u5904\u4e8e\u4e00\u4e2a\u5168\u65b0\u7684\u4ea7\u54c1\u7c7b\u522b \u2014\u2014 IT \u8fd0\u7ef4\u6027\u80fd\u8f6f\u4ef6\u3002\u4ece\u672c\u8d28\u4e0a\u800c\u8a00\uff0c\u516c\u53f8\u5e0c\u671b\u80fd\u591f\u6210\u4e3a\u56e2\u961f\u5728\u4e8b\u4ef6\u6574\u4e2a\u751f\u547d\u5468\u671f\u90fd\u4f1a\u4f7f\u7528\u7684\u4ea7\u54c1\uff0c\u8fd9\u662f\u73b0\u6709\u7684\u6240\u6709\u670d\u52a1\u5546\u90fd\u8fd8\u6ca1\u6709\u8fbe\u5230\u7684\u3002<\/span>\n <\/section>\n
\n \n \n 3.\u00a0<\/span>\n PagerDuty \u7684\u613f\u666f\uff1aIT \u8fd0\u8425\u6027\u80fd\u5e73\u53f0<\/span>\n <\/strong>\n <\/span>\n <\/section>\n
\n \n <\/section>\n
\n \n \n <\/span>\n <\/section>\n
\n \u516c\u53f8\u957f\u671f\u7684\u60f3\u6cd5\u662f\u5c06 PagerDuty \u6269\u5c55\u5230\u5546\u4e1a\u7528\u6237\u5c42\u9762\uff0c\u5982\u8425\u9500\u548c\u5ba2\u6237\u652f\u6301\u3002\u4f8b\u5982\uff0c\u5f53\u67d0\u4e2a\u7cfb\u7edf\u51fa\u73b0\u6545\u969c\u65f6\uff0c\u5e02\u573a\u8425\u9500\u90e8\u95e8\u4f1a\u6536\u5230\u8b66\u62a5\uff0c\u5e76\u53ef\u4ee5\u7acb\u5373\u5728 Twitter \u4e0a\u4e0e\u5ba2\u6237\u8fdb\u884c\u6c9f\u901a \u2014\u2014 \u751a\u81f3\u53ef\u4ee5\u8fdb\u884c\u57fa\u672c\u7684\u81ea\u52a8\u56de\u590d\u3002\u867d\u7136\u8fd9\u4e00\u70b9\u53ef\u80fd\u5e76\u4e0d\u4f1a\u5341\u5206\u5438\u5f15\u4eba\uff0c\u4f46\u6211\u4eec\u8ba4\u4e3a\u8fd9\u4e2a\u613f\u666f\u76f8\u5f53\u68d2\uff0c\u6211\u4eec\u552f\u4e00\u62c5\u5fc3\u7684\u662f\uff0c\u8be5\u516c\u53f8\u7684\u5feb\u901f\u589e\u957f\u4f1a\u963b\u788d\u4ed6\u4eec\u5b9e\u73b0\u8fd9\u4e00\u76ee\u6807\u3002<\/span>\n <\/section>\n
\n \u00a0<\/span>\n <\/section>\n
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\n \n \u56e2\u961f\u60c5\u51b5<\/strong>\n <\/span>\n <\/p>\n <\/section>\n <\/section>\n <\/section>\n

\n \n <\/section>\n
\n \u00a0<\/span>\n \n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n
\n PagerDuty \u6210\u7acb\u4e8e 2009 \u5e74\uff0c\u521b\u59cb\u4eba\u5206\u522b\u662f Alex Solomon \uff08CEO\uff09\u3001Andrew Miklas\uff08CTO\uff09\u548c Baskar Puvanathasan\uff08\u9ad8\u7ea7\u5de5\u7a0b\u5e08\uff09\uff0c\u4e09\u4eba\u5747\u6bd5\u4e1a\u4e8e Waterloo \u5927\u5b66\uff0c\u6bd5\u4e1a\u540e\u5728 Amazon \u4e00\u8d77\u62c5\u4efb\u57fa\u7840\u8bbe\u65bd\u5de5\u7a0b\u5e08\u3002\u4ed6\u4eec\u90fd\u662f\u5178\u578b\u7684\u8f6f\u4ef6\u5f00\u53d1\u8005\u548c\u521b\u4e1a\u8005\uff0c\u4ee5\u4ea7\u54c1\u4e3a\u5bfc\u5411\u770b\u5f85\u95ee\u9898\u3002\u6211\u4eec\u4e0e Alex \u548c Andre \u4ea4\u6d41\u8fc7\u5f88\u957f\u7684\u65f6\u95f4\uff0cAlex \u6709\u7740\u6e05\u6670\u7684\u81ea\u6211\u8ba4\u77e5\uff0c\u867d\u7136\u6211\u4eec\u8fd8\u4e0d\u80fd\u786e\u5b9a\u662f\u5426\u6709\u5fc5\u8981\uff0c\u4f46\u4ed6\u66fe\u95ee\u6211\u4eec\u662f\u5426\u53ef\u4ee5\u8003\u8651\u5e2e\u4ed6\u627e\u4e00\u4e2a\u5bfc\u5e08\u6765\u5e2e\u52a9\u4ed6\u6210\u957f\u3002<\/span>\n \n <\/section>\n
\n PagerDuty \u4ee5\u5f80\u5e76\u6ca1\u6709\u4ec0\u4e48\u7ba1\u7406\u56e2\u961f\uff0c\u4f46\u662f\u4ec5\u5728\u8fc7\u53bb\u4e00\u5e74\uff0c\u8be5\u516c\u53f8\u5c31\u586b\u8865\u4e86\u6240\u6709\u7684\u91cd\u8981\u804c\u4f4d\uff1a<\/span>\n <\/section>\n
    \n
  • \n
    \n \u524d Appcelerator \u7684\u9500\u552e\u526f\u603b\u88c1 Trenton Truitt \u4e8e 2013 \u5e74 8 \u6708\u4efb\u516c\u53f8\u9500\u552e\u526f\u603b\u88c1\u3002<\/span>\n \n <\/section>\n <\/li>\n
  • \n
    \n \u524d RingCentral \u7684\u4ea7\u54c1\u8425\u9500\u526f\u603b\u88c1 Nisha Ahluwalia \u4e8e 2013 \u5e74 11 \u6708\u4efb\u516c\u53f8\u8425\u9500\u526f\u603b\u88c1\uff0c\u4ed6\u66fe\u5728 WebExc \u6709\u8425\u9500\u7ecf\u9a8c\u3002<\/span>\n \n <\/section>\n <\/li>\n
  • \n
    \n \u524d Rafter \u516c\u53f8\u7684 CFO Charles Frerer \u4e8e 8 \u5468\u524d\u4efb\u516c\u53f8 CFO\u3002<\/span>\n \n <\/section>\n <\/li>\n
  • \n
    \n \u524d Websense \u7684\u4ea7\u54c1\u7ba1\u7406\u603b\u76d1 Jonathan Wilkinson \u4e8e 6 \u5468\u524d\u4efb\u516c\u53f8\u4ea7\u54c1\u526f\u603b\u88c1\u3002<\/span>\n \n <\/section>\n <\/li>\n <\/ul>\n
    \n \u516c\u53f8\u76ee\u524d\u62e5\u6709 89 \u540d\u5458\u5de5\u3002<\/span>\n <\/section>\n
    \n \n <\/section>\n
    \n \u6211\u4eec\u4e0e\u516c\u53f8\u7684\u5927\u90e8\u5206\u9ad8\u7ba1\u90fd\u4ea4\u8c08\u8fc7\u3002\u8425\u9500\u526f\u603b\u88c1\u7ed9\u6211\u4eec\u7559\u4e0b\u4e86\u6df1\u523b\u7684\u5370\u8c61\uff0c\u5979\u662f PagerDuty \u6269\u5927\u4ea7\u54c1\u5b9a\u4f4d\u7684\u5e55\u540e\u63a8\u624b\u3002\u6211\u4eec\u4e5f\u5f88\u6b23\u8d4f\u516c\u53f8\u7684\u9500\u552e\u526f\u603b\u88c1\uff0c\u4ece\u56e2\u961f\u7684\u751f\u4ea7\u529b\u6765\u770b\uff0c\u4ed6\u505a\u5f97\u5f88\u597d\u3002\u6211\u4eec\u8fd8\u4e0e\u65b0\u4efb CFO \u8fdb\u884c\u4e86\u4ea4\u8c08\uff0c\u4ed6\u770b\u8d77\u6765\u80fd\u529b\u975e\u5e38\u5f3a\uff0c\u4f3c\u4e4e\u53ef\u4ee5\u5904\u7406 IPO \u4e8b\u5b9c\u3002\u6211\u4eec\u8fd8\u6ca1\u89c1\u8fc7\u516c\u53f8\u7684\u4ea7\u54c1\u526f\u603b\u88c1\uff0c\u8fd9\u662f\u4e00\u4e2a\u5f97\u4ee5\u5b9e\u73b0\u6269\u5927\u4ea7\u54c1\u613f\u666f\u7684\u91cd\u8981\u804c\u4f4d\u3002<\/span>\n <\/section>\n
    \n \u00a0<\/span>\n <\/section>\n
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    \n \n \n \u7ade\u4e89<\/strong>\n <\/span>\n <\/span>\n <\/p>\n <\/section>\n <\/section>\n <\/section>\n

    \n \n <\/section>\n
    \n \u00a0<\/span>\n \n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n
    \n \n \u9664\u4e86\u5c11\u6570\u7684\u5c0f\u578b\u521d\u521b\u4f01\u4e1a\u4ee5\u5916\uff0cPagerDuty \u5e76\u6ca1\u6709\u592a\u5927\u7684\u76f4\u63a5\u7ade\u4e89\u5bf9\u624b\u3002<\/span>\n \u5927\u591a\u6570\u516c\u53f8\u7684\u8fd0\u7ef4\u56e2\u961f\u53ea\u80fd\u5fcd\u53d7\u6240\u90e8\u7f72\u7684\u5404\u79cd\u76d1\u63a7\u5de5\u5177\u53d1\u51fa\u7684\u5927\u91cf\u8b66\u62a5\uff0c\u5b83\u4eec\u6ca1\u6709\u4efb\u4f55\u4e2d\u592e\u6307\u6325\u4e2d\u5fc3\u80fd\u591f\u7ec4\u7ec7\u8fd9\u4e9b\u8b66\u62a5\u3002<\/span>\n Google\u3001Facebook \u548c Amazon \u7b49\u4e00\u4e9b\u5927\u578b\u4f01\u4e1a\u90fd\u5efa\u7acb\u4e86\u81ea\u5df1\u7684\u4e13\u6709\u7cfb\u7edf\u3002<\/span>\n PagerDuty \u7684\u76f4\u63a5\u7ade\u4e89\u5bf9\u624b\u662f xMatters \u548c VictorOps\u3002<\/span>\n xMatters \u662f\u4e00\u5bb6\u62e5\u6709 10 \u5e74\u5386\u53f2\u7684\u516c\u53f8\uff0c\u5176\u4ea7\u54c1\u5e7f\u6cdb\u9002\u7528\u4e8e\u7d27\u6025\u6279\u91cf\u901a\u77e5\u548c IT \u8fd0\u7ef4\uff0c\u4e3b\u8981\u5728\u672c\u5730\u8fdb\u884c\u90e8\u7f72\u3002<\/span>\n \u603b\u90e8\u4f4d\u4e8e Boulder \u7684 VictorOps \u4ece Foundry \u516c\u53f8\u7b79\u96c6\u4e86 650 \u4e07\u7f8e\u5143\uff0c\u867d\u7136\u5b83\u76ee\u524d\u7684\u89c4\u6a21\u8f83\u5c0f\uff0c\u4f46\u8be5\u516c\u53f8\u62e5\u6709\u9c9c\u660e\u7684\u4ea7\u54c1\u548c\u5f3a\u5927\u7684\u56e2\u961f\u3002<\/span>\n VictorOps \u5230\u76ee\u524d\u4e3a\u6b62\u8fd8\u672a\u80fd\u6446\u8131 PagerDuty \u7684\u9634\u5f71\uff0c\u5728\u6269\u5f20\u65b9\u9762\u4e5f\u5e76\u6ca1\u6709\u90a3\u4e48\u6fc0\u8fdb\uff0c\u4f46\u5728\u672a\u6765\u4e00\u5b9a\u4f1a\u6210\u4e3a PagerDuty \u5f3a\u6709\u529b\u7684\u7ade\u4e89\u5bf9\u624b\u3002<\/span>\n \u6211\u4eec\u901a\u8fc7\u5c0f\u9053\u6d88\u606f\u5f97\u77e5\uff0c\u76ee\u524d\u6709\u51e0\u5bb6\u516c\u53f8\u6b63\u8bd5\u56fe\u6536\u8d2d VictorOps\uff0c\u4f46\u8be5\u56e2\u961f\u5bf9\u51fa\u552e\u5e76\u4e0d\u611f\u5174\u8da3\u3002<\/span>\n <\/section>\n
    \n \u6211\u4eec\u6700\u62c5\u5fc3\u7684\u7ade\u4e89\u5bf9\u624b\u662f ServiceNow\u3002<\/span>\n \u8be5\u516c\u53f8\u4ea7\u54c1\u5957\u4ef6\u5341\u5206\u5e7f\u6cdb\uff0c\u5927\u516c\u53f8\u7684 IT \u90e8\u95e8\u4e00\u822c\u4f1a\u901a\u8fc7\u5b83\u505a\u4ee5\u4e0b\u8fd9\u4e9b\u4e8b\uff1a<\/span>\n \uff081\uff09\u7ba1\u7406\u5458\u5de5\u6216\u5ba2\u6237\u4ea7\u751f\u7684\u6545\u969c\u901a\u77e5\uff0c\u4f8b\u5982\uff0c\u5f53\u5e94\u7528\u7a0b\u5e8f\u8fd0\u884c\u7f13\u6162\u6216\u9700\u8981\u5bc6\u7801\u91cd\u7f6e\u65f6\uff1b<\/span>\n \uff082\uff09\u8ffd\u8e2a\u516c\u53f8\u5185\u6240\u6709\u7684\u8f6f\u786c\u4ef6\u53ca\u670d\u52a1\u5546\uff1b<\/span>\n \uff083\uff09\u7ba1\u7406\u56f4\u7ed5\u5185\u90e8IT\u9879\u76ee\u7684\u6d41\u7a0b\u53d8\u5316\u3002<\/span>\n ServiceNow \u76ee\u524d\u62e5\u6709 2200 \u540d\u5ba2\u6237\uff0c\u8fd9\u4e9b\u5ba2\u6237\u51e0\u4e4e\u90fd\u662f\u4f01\u4e1a\u5ba2\u6237\u3002<\/span>\n ServiceNow \u7684 ASP \u8fbe 23 \u4e07\u7f8e\u5143\uff0c\u4e00\u4e9b\u4ea4\u6613\u8fbe 100 \u4e07\u7f8e\u5143\u4ee5\u4e0a\uff0c \u56e0\u6b64 ServiceNow \u5728\u5f88\u5927\u7a0b\u5ea6\u4e0a\u662f\u4ee5\u5927\u578b\u4f01\u4e1a\u5ba2\u6237\u4e3a\u4e3b\u3002<\/span>\n <\/section>\n
    \n \u867d\u7136 PagerDuty \u4e0e ServiceNow \u5f88\u5c11\u4f1a\u5c55\u5f00\u76f4\u63a5\u7ade\u4e89\uff0c\u4f46 ServiceNow \u62e5\u6709\u4e00\u6b3e\u540d\u4e3a\u201cNotify\u201d\u7684\u62a5\u8b66\u4ea7\u54c1\uff0c\u5b83\u662f ServiceNow \u4ea7\u54c1\u5957\u4ef6\u7684\u4e00\u90e8\u5206\uff0c\u8be5\u4ea7\u54c1\u8bbe\u7f6e\u5341\u5206\u56f0\u96be\uff0c\u4e0d\u80fd\u5355\u72ec\u4f7f\u7528\u3002<\/span>\n \u7531\u4e8e ServiceNow \u662f\u4e00\u5bb6\u8f83\u8001\u7684\u516c\u53f8\uff0c\u5176\u4ea7\u54c1\u67b6\u6784\u662f\u5355\u79df\u6237\u800c\u4e0d\u662f\u591a\u79df\u6237\uff0c\u8fd9\u5bf9\u4e2d\u4f4e\u7aef\u5e02\u573a\u6765\u8bf4\u662f\u4e00\u4e2a\u6311\u6218\u3002<\/span>\n \u6211\u8ba4\u4e3a ServiceNow \u662f PagerDuty \u7684\u4e00\u4e2a\u5f3a\u5927\u7684\u7ade\u4e89\u5bf9\u624b\uff0c\u76ee\u524d\uff0cServiceNow \u6b63\u5904\u4e8e\u4e0a\u5347\u671f\uff0c\u5b83\u5728\u53bb\u5e74\u5c31\u5b9e\u73b0\u4e86 4.25 \u4ebf\u7f8e\u5143\u7684\u6536\u5165\uff0c\u5e76\u4ee5\u6bcf\u5e74 50% \u4ee5\u4e0a\u7684\u901f\u5ea6\u589e\u957f\uff0c\u5e02\u503c\u8fbe 80 \u4ebf\u7f8e\u5143\u3002<\/span>\n <\/section>\n
    \n \u6211\u4eec\u5bf9\u201c\u56db\u5927\u201d \u2014\u2014 HP OpenView\u3001CA,\u3001BMC \u548c IBM \u7684\u62c5\u5fe7\u8981\u5c11\u5f97\u591a\u3002<\/span>\n \u4ed6\u4eec\u7684\u4ea7\u54c1\u662f\u901a\u8fc7\u591a\u5e74\u7684\u5e76\u8d2d\u62fc\u51d1\u800c\u6210\u7684\u3002<\/span>\n \u521b\u4e1a\u516c\u53f8\u4e0e\u8fd9\u4e9b\u516c\u53f8\u5c55\u5f00\u7ade\u4e89\u5e76\u6700\u7ec8\u83b7\u80dc\u7684\u6848\u4f8b\u6bd4\u6bd4\u7686\u662f\u3002<\/span>\n PagerDuty \u51e0\u4e4e\u4ece\u672a\u5c06\u5b83\u4eec\u89c6\u4e3a\u8fc7\u7ade\u4e89\u5bf9\u624b\u3002<\/span>\n <\/section>\n
    \n \u00a0<\/span>\n <\/section>\n
    \n
    \n
    \n
    \n
    \n
    \n
    \n \n <\/section>\n
    \n \n <\/section>\n
    \n
    \n
    \n

    \n \n \n \u878d\u8d44\u60c5\u51b5<\/strong>\n <\/span>\n <\/span>\n <\/p>\n <\/section>\n <\/section>\n <\/section>\n

    \n \n <\/section>\n
    \n \u00a0<\/span>\n \n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n
    \n \n PagerDuty \u9884\u8ba1 2014 \u5e74\u7684\u6536\u5165\u8fbe 1300 \u4e07\u7f8e\u5143\u3002<\/span>\n \u6839\u636e 2014 \u5e74 \u00a06 \u6708\u4efd\u7684\u6570\u636e\u663e\u793a\uff0c\u8be5\u516c\u53f8\u76ee\u524d\u7684 ARR \u8fbe 1260 \u4e07\u7f8e\u5143\uff08\u540c\u6bd4\u589e\u957f 137%\uff09\uff0c\u516c\u53f8\u9884\u8ba1\u5230 2014 \u5e74\u5e95\uff0c\u5176 ARR \u5c06\u8fbe 1900 \u4e07\u7f8e\u5143\u3002<\/span>\n \u9274\u4e8e PagerDuty \u589e\u957f\u7684\u53ef\u9884\u6d4b\u6027\uff0c\u6211\u4eec\u8ba4\u53ef\u8fd9\u4e00\u9884\u6d4b\u3002<\/span>\n <\/section>\n
    \n PagerDuty \u6bcf\u6708\u652f\u51fa\u91d1\u989d\u8fbe 80 \u4e07\u7f8e\u5143\uff0c\u4f46\u7531\u4e8e\u7ea6 35% \u7684\u5ba2\u6237\u662f\u6309\u5e74\u8fdb\u884c\u9884\u4ed8\u7684\uff0c\u56e0\u6b64\u8fd0\u8425\u652f\u51fa\u76f8\u5bf9\u5e73\u7a33\u3002<\/span>\n 2014 \u5e74 6 \u6708\u4efd\uff0c\u516c\u53f8\u7684\u8fd0\u8425\u73b0\u91d1\u6d41\u8fbe 25 \u4e07\u7f8e\u5143\u3002<\/span>\n \u672c\u6b21\u4ea4\u6613\u7ed3\u675f\u540e\uff0cPagerDuty \u5c06\u62e5\u6709\u5927\u7ea6 3400 \u4e07\u7f8e\u5143\u7684\u73b0\u91d1\u3002<\/span>\n <\/section>\n
    \n \u516c\u53f8 2015 \u5e74\u7684\u521d\u6b65\u8ba1\u5212\u662f\u5b9e\u73b0 2700 \u4e07\u7f8e\u5143\u7684\u6536\u5165\uff0c\u5e76\u79ef\u6781\u589e\u52a0\u6295\u5165\uff0c\u5c24\u5176\u662f\u5728\u5de5\u7a0b\u65b9\u9762\u3002<\/span>\n \u8bda\u7136\uff0c\u7531\u4e8e\u65b0 CFO \u4e0a\u4efb\u4e0d\u5230\u4e24\u4e2a\u6708\uff0c\u56e0\u6b64 2015 \u5e74\u7684\u8ba1\u5212\u53ef\u80fd\u5e76\u4e0d\u4f1a\u5f88\u51c6\u786e\u3002<\/span>\n \u5982\u679c\u5e02\u573a\u8425\u9500\u5728\u9700\u6c42\u751f\u6210\u65b9\u9762\u7ee7\u7eed\u8868\u73b0\u826f\u597d\uff0c\u90a3\u4e48\u8be5\u516c\u53f8\u53ef\u80fd\u5728\u5176\u4ed6\u65b9\u9762\u8fd8\u4f1a\u62e5\u6709\u5176\u4ed6\u4f18\u5f02\u8868\u73b0\uff0c\u4f46\u73b0\u5728\u4e0b\u7ed3\u8bba\u8fd8\u4e3a\u65f6\u8fc7\u65e9\u3002<\/span>\n <\/section>\n
    \n \u00a0<\/span>\n <\/section>\n
    \n
    \n
    \n
    \n
    \n
    \n
    \n \n <\/section>\n
    \n \n <\/section>\n
    \n
    \n
    \n

    \n \n \n \u635f\u76ca\u8868<\/strong>\n <\/span>\n <\/span>\n <\/p>\n <\/section>\n <\/section>\n <\/section>\n

    \n \n <\/section>\n
    \n \u00a0<\/span>\n \n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n
    \n \n \n <\/span>\n <\/section>\n
    \n \n 2014 \u5e74\u4e0a\u534a\u5e74\uff0c\u8be5\u516c\u53f8\u7684\u8425\u6536\u6bd4\u9884\u8ba1\u7684\u5c11 3%\uff0c\u652f\u51fa\u4e5f\u8fdc\u8fdc\u4e0d\u8db3\uff08\u5c11 18%\uff09\uff0c\u56e0\u6b64\u5b9e\u9645\u8fd0\u8425\u4e8f\u635f 350 \u4e07\u7f8e\u5143\uff08\u9884\u8ba1\u4e8f\u635f 520 \u4e07\u7f8e\u5143\uff09\u3002<\/span>\n <\/section>\n
    \n 2014\u5e74\u5168\u5e74\uff1a\u5b9e\u9645\u4e0e\u9884\u8ba1\u5bf9\u6bd4\u60c5\u51b5\uff1a<\/span>\n \n \n <\/strong>\n <\/section>\n
    \n \u00a0<\/span>\n <\/section>\n

    \n \n \n \n <\/strong>\n <\/span>\n \n <\/h2>\n
    \n
    \n
    \n
    \n
    \n
    \n
    \n \n <\/section>\n
    \n \n <\/section>\n
    \n
    \n
    \n

    \n \n \u4ea4\u6613<\/strong>\n <\/span>\n <\/p>\n <\/section>\n <\/section>\n <\/section>\n

    \n \n <\/section>\n
    \n \u00a0<\/span>\n \n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n
    \n \u672c\u6b21\u4ea4\u6613\u4f1a\u7531\u4e24\u4e2a\u90e8\u5206\u7ec4\u6210\u3002<\/span>\n \u7b2c\u4e00\u90e8\u5206\u662f 2720 \u4e07\u7f8e\u5143\u7684 B \u8f6e\u878d\u8d44\uff0cBVP \u5c06\u4f1a\u6295\u8d44 1960 \u4e07\u7f8e\u5143\uff0c\u539f\u6709\u6295\u8d44\u8005 Andreessen Horowitz \u5c06\u6295\u8d44 550 \u4e07\u7f8e\u5143\uff08\u5360\u5176\u6295\u8d44\u6bd4\u4f8b\u7684 77%\uff09\u3002<\/span>\n B \u8f6e\u878d\u8d44\u7684\u80a1\u6743\u4e0e A \u8f6e\u548c\u79cd\u5b50\u8f6e\u878d\u8d44\u4eab\u6709\u540c\u7b49\u5730\u4f4d\uff0c\u90fd\u4eab\u6709\u4f18\u5148\u8868\u51b3\u6743\u3002<\/span>\n \u53ef\u7528\u7684\u671f\u6743\u6c60\u5c06\u589e\u52a0 5%\uff0c\u5e76\u5305\u542b\u5728\u6295\u524d\u4f30\u503c\u4e2d\u3002<\/span>\n PagerDuty \u6295\u524d\u4f30\u503c\u8fbe 1.8 \u4ebf\u7f8e\u5143\uff0c\u672c\u8f6e\u6295\u8d44\u5b8c\u6210\u540e\uff0cBVP \u5c06\u62e5\u6709 9.5% \u7684\u80a1\u6743\u3002<\/span>\n <\/section>\n
    \n B \u8f6e\u878d\u8d44\u7ed3\u675f\u540e\u4e0d\u4e45\uff0c\u6211\u4eec\u9884\u8ba1\u5c06\u4ee5\u4e0e B \u8f6e\u80a1\u4efd\u76f8\u540c\u7684\u4ef7\u683c\u5bf9 FF \u8f6e\u80a1\u7968\u8fdb\u884c 600 \u4e07\u7f8e\u5143\u7684\u4e8c\u6b21\u4ea4\u6613\uff0c\u4ea4\u6613\u5b8c\u6210\u540e\uff0c\u8fd9\u4e9b\u80a1\u4efd\u5c06\u7acb\u5373\u8f6c\u5316\u4e3a B \u8f6e\u4f18\u5148\u80a1\uff0c\u5e76\u62e5\u6709 B \u8f6e\u80a1\u4efd\u7684\u6240\u6709\u6743\u5229\u3002<\/span>\n \u6211\u4eec\u5df2\u7ecf\u5b8c\u6210\u4e86\u6240\u6709\u4ea4\u6613\uff0c\u56e0\u6b64\u6211\u4eec\u6b63\u5728\u5bfb\u6c42\u6b64\u6b21\u4ea4\u6613\u7684\u6279\u51c6\u3002<\/span>\n \u5982\u679c\u7b2c\u4e8c\u6b21\u4ea4\u6613\u80fd\u591f\u987a\u5229\u8fdb\u884c\uff0cBVP \u7684\u603b\u6295\u8d44\u91d1\u989d\u5c06\u8fbe 2560 \u4e07\u7f8e\u5143\uff0c\u62e5\u6709 12.4% \u7684\u80a1\u4efd\u3002<\/span>\n <\/section>\n
    \n PagerDuty \u603b\u8ba1\u5c06\u7b79\u96c6 3980 \u4e07\u7f8e\u5143\u3002<\/span>\n \u4f46\u4ed6\u6700\u7ec8\u4f1a\u7b79\u5f97 4580 \u4e07\u7f8e\u5143\uff0c\u8fd9\u662f\u56e0\u4e3a\u8fd8\u6709 600 \u4e07\u7f8e\u5143\u7684 FF \u8f6e\u80a1\u7968\u9700\u8981\u4ea4\u6613\uff0c\u8fd9\u4e9b\u80a1\u7968\u6700\u7ec8\u4f1a\u88ab\u8f6c\u6362\u4e3a B \u8f6e\u80a1\u7968\u3002<\/span>\n <\/section>\n
    \n \u00a0<\/span>\n <\/section>\n
    \n
    \n
    \n
    \n
    \n
    \n
    \n \n <\/section>\n
    \n \n <\/section>\n
    \n
    \n
    \n

    \n \n \u7ed3\u679c\u5206\u6790<\/strong>\n <\/span>\n <\/p>\n <\/section>\n <\/section>\n <\/section>\n

    \n \n <\/section>\n
    \n \u00a0<\/span>\n \n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n
    \n \n \n <\/section>\n
    \n \n <\/section>\n

    \n \n \n \u00a0<\/span>\n <\/strong>\n <\/span>\n <\/h1>\n
    \n
    \n
    \n
    \n
    \n
    \n
    \n \n <\/section>\n
    \n \n <\/section>\n
    \n
    \n
    \n

    \n \n \n \u7ed3\u8bba<\/strong>\n <\/span>\n <\/span>\n <\/p>\n <\/section>\n <\/section>\n <\/section>\n

    \n \n <\/section>\n
    \n \u00a0<\/span>\n \n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n
    \n \n <\/section>\n
    \n \u5728\u8fc7\u53bb\u7684 2-3 \u5e74\u91cc\uff0cPagerDuty \u5df2\u8fc5\u901f\u6210\u957f\u4e3a\u4e00\u5bb6\u9886\u5148\u7684\u57fa\u7840\u8bbe\u65bd\u62a5\u8b66\u5e73\u53f0\uff0c\u4ee5\u53ef\u9760\u6027\u9ad8\u548c\u6613\u4e8e\u4e0e\u7b2c\u4e09\u65b9\u670d\u52a1\u6574\u5408\u800c\u95fb\u540d\u3002\u6211\u4eec\u5bf9\u8be5\u516c\u53f8\u4e0b\u4e00\u9636\u6bb5\u7684\u53d1\u5c55\u84dd\u56fe\u611f\u5230\u5341\u5206\u5174\u594b\uff0c\u53d7\u76ca\u4e8e\u521d\u521b\u516c\u53f8\u548c\u5927\u516c\u53f8 DevOps \u8fd0\u529f\u7684\u5f3a\u52b2\u5d1b\u8d77\uff0cPagerDuty \u5c06\u6210\u4e3a\u9886\u5148\u7684 IT \u8fd0\u7ef4\u6027\u80fd\u5e73\u53f0\u3002\u8003\u8651\u5230\u5e02\u573a\u673a\u4f1a\u7684\u89c4\u6a21\u548c\u8be5\u516c\u53f8\u5728\u4e3b\u8981 SaaS \u6307\u6807\u4e0a\u7684\u5f3a\u52b2\u8868\u73b0\uff0c\u6211\u4eec\u8ba4\u4e3a\u5176\u4f30\u503c\u662f\u5408\u7406\u7684\u3002\u6211\u4eec\u5f3a\u70c8\u63a8\u8350\u6b64\u6b21\u4ea4\u6613\u3002<\/span>\n <\/section>\n
    \n \u00a0<\/span>\n <\/section>\n
    \n
    \n
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    \n \n <\/section>\n
    \n \n <\/section>\n
    \n
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    \n

    \n \n \u9644\u5f55<\/strong>\n <\/span>\n <\/p>\n <\/section>\n <\/section>\n <\/section>\n

    \n \n <\/section>\n
    \n \u00a0<\/span>\n \n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n <\/section>\n

    \n \n \n \n <\/strong>\n <\/span>\n <\/h1>\n
    \n \n \n \n \n <\/strong>\n <\/span>\n <\/section>\n
    \n \n \n *\u4ee5\u4e0a\u5185\u5bb9\u7ffb\u8bd1\u81ea<\/span>https:\/\/www.bvp.com\/memos\/pagerduty\uff0c\u5982\u9700\u539f\u6587\u8bf7\u4e0e\u6211\u4eec\u8054\u7cfb\u3002<\/span><\/span>\n <\/em>\n <\/span>\n <\/section>\n
    \n \u6211\u4eec\u662f\u4ee5\u7b2c\u4e00\u6027\u539f\u7406\u7814\u7a76\u4e3a\u57fa\u7840\u7684\u4e13\u4e1a\u673a\u6784,\u6b22\u8fce\u5173\u6ce8\u548c\u7559\u8a00\u3002<\/span>\n <\/section>\n
    \n \u5fae\u4fe1\u53f7: Alexqjl<\/span>\n <\/section>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"

    \u5728 PagerDuty CEO Alex Solomon \u4e8e 2014 \u5e74 6 \u6708 16 \u65e5\u8def\u6f14\u4e4b\u540e\uff0c\u6211\u4eec\u7b7e\u7f72 […]<\/p>\n","protected":false},"author":1,"featured_media":1428,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23],"tags":[55,56],"_links":{"self":[{"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=\/wp\/v2\/posts\/204"}],"collection":[{"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=204"}],"version-history":[{"count":1,"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=\/wp\/v2\/posts\/204\/revisions"}],"predecessor-version":[{"id":372,"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=\/wp\/v2\/posts\/204\/revisions\/372"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=\/wp\/v2\/media\/1428"}],"wp:attachment":[{"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=204"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=204"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/blog.cloud500.ai\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}